Friedrich & ClementBETA

Services - Maintenance, support and evolution of the appointment scheduling platform (QUENDA).

Servicios - Mantenimiento, soporte y evolución plataforma de cita previa (QUENDA).

Spain · Madrid · how to bid here →

Your path to submission

  1. Deadline: 3 November at 10:00 — 30 days left.
  2. The submission point is stated in the notice (link on the right).
  3. Offer and evidence in: SPA.
  4. Collect your evidence — use the eligibility analysis above: it lists the requirements and, for known certificates, how to get them.
Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

Clement What the numbers say about this buyer

  • In this sector the buyer awards roughly every month (164 awards, most recently September 2026) — the next award is due around November 2026 by that rhythm. The last award went to VERIDAS DIGITAL AUTHENTICATION SOLUTIONS SL.n = 164
  • 72% of this buyer's awards went to companies that had already won here before (2,555 awards since 2015, spread over 645 companies). That is well above the sector norm (47%) — newcomers have a harder time here than elsewhere.n = 2,555 awards since 2015
  • The median procedure drew 3 bids (332 procedures with a bid count); 25% ended with a single bidder. Sector: median 2 bids.n = 332
  • 81% of the bids received came from small and medium-sized enterprises (334 procedures with a bid mix). Sector: 53%.n = 334
  • The award came in at a median 93% of the estimated value (1,641 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 83%.n = 1,641

From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 04/10/2026.

Clement
When comparable contracts were last awarded here, usually only 2 offers came in — a solid bid has real chances.
References and certificates from your home country count fully across the EU — that is what European procurement law is for.

Foreign bidders

In Spain · IT services, 144 contracts went to foreign companies over the last 3 years (of 30,684 recorded awards) — mostly from Germany, Italy, France.

Submission language: SPA.

Typical field: median 2 (from 31 awards).

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

What the buyer is looking for

Contracting of the maintenance of licenses and the maintenance and software support of the integral technological solution of management of prior appointments and shifts (QUENDA) and of digital signage (ANBLICK) for the Post Offices, which currently has deployed the State Company Correos y Telégrafos, S.A., SME in 537 offices of the national territory.

Machine translation (EU eTranslation) — official wording via the PDF link.

What you must prove — eligibility criteria

›
Minimum annual turnover
Cifra anual de negocio
›
Equipment, plant and technical facilities
Títulos académicos y profesionales del empresario y directivos, o responsables de la ejecución
›
Share of subcontractors
Indicación de la parte del contrato que se pretende subcontratar
Requirement texts are quoted in the notice's original language — the official wording is binding.

Contract

BuyerConsejo de Administración-Comité de Inversiones de la Sociedad Estatal Correos y Telégrafos S.A
TypeServices
Estimated value660.515 €
Published1 October 2026
CategoryIT services · CPV 72212000

Who has won here before

CompanyAwardsPeriod
NEGOCIOS OCON S.L7162017–2026
PLANWAY NOROESTE, S.L.2362019–2026
PANTANY LOGISTIC SL572023–2025
Alesfran Internacional, S.L.372023–2026
PLANWAY MADRID, S.L.372023–2026
From 18.0M documented awards · regular winners know this buyer's requirements — that is your competition.

How often this buyer tenders this

202324
202451
202578
202661

Who knows the rhythm prepares instead of reacting.

·
days until the deadline — Tuesday 3 November at 10:00

How to bid

Guide: how to apply on PLACSP — Plataforma de Contratación del Sector Público (Spanien) → Registration, signature, fees — from the operator's bidder manual.

Read the full notice — Original + documents
Goes directly to this tender on TED — Tenders Electronic Daily. The full specification and all annexes are there.

Tender documents — direct download

Specifications and annexes hosted by the buyer — usually accessible without registration.
Friedrich finds tenders like this for you — every morning at 7:30, each one checked by Claude (Anthropic) for fit, and he learns from your feedback what your company really does.
Register now →