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European tender, open procedure, for the contract relating to the integrated management of reception and first information services to the public at the entrance area and services of the sections (0-18, media library, general and current), including the cataloguing activity of the patrimony of the carlo negroni civic library

Gara europea, a procedura aperta, per l'appalto relativo alla gestione integrata dei servizi di accoglienza e prima informazione al pubblico presso area ingresso e dei servizi delle sezioni (0-18, mediateca, generale e corrente), inclusa l'attivita' di catalogazione del patrimonio della biblioteca civica carlo negroni — original title

ITItaly · NOVARA (NO)

Your path to submission

  1. Deadline: 3 November at 12:00 — 3 days left.
  2. The submission point is stated in the notice (link on this page).
  3. Offer and evidence in: Italian.
  4. Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

What the buyer is looking for

EUROPEAN OPEN PROCEDURE FOR THE CONTRACT CONCERNING THE INTEGRATED MANAGEMENT OF RECEPTION SERVICES AND FIRST INFORMATION TO THE PUBLIC AT THE ENTRY AREA AND SERVICES OF THE SECTIONS (0-18, MEDIATECA, GENERAL AND CURRENT), INCLUDING THE CATALOGING ACTIVITY OF THE HERITAGE OF THE CIVIC LIBRARY CARLO NEGRONI

Machine translation (EU eTranslation) — official wording via the PDF link.

Contract

TypeServices
Estimated value€2,028,809
Published30 Sept 2026
ProcedureOpen procedure
Place of performanceNOVARA (NO)

Type of service

79 · Business services
CPV 79995000

Clement What the numbers say about this buyer

  • 43% of this buyer's awards went to companies that had already won here before (978 awards since 2022, spread over 556 companies). That is well above the sector norm (12%) — newcomers have a harder time here than elsewhere.n = 978 awards since 2022
  • The median procedure drew just one bid (545 procedures with a bid count); 91% ended with a single bidder. Sector: median 4 bids.n = 545
  • The award came in at a median 71% of the estimated value (9 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 59%.n = 9
  • Not one of the 978 awards with a known winner country has gone to a foreign company so far. Sector average: 2%.n = 978

From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 31/10/2026.

Clement
References and certificates from your home country count fully across the EU — that is what European procurement law is for.

Selection criteria — via the ESPD

The buyer states in the notice that eligibility is proven through the European Single Procurement Document (ESPD); the concrete requirements are in the tender documents. The document analysis below extracts them from there — bid and evidence in Italian.

Tender documents — direct download

⤓
Annex 1
Specifications and annexes at the buyer — usually viewable without registration
⤓
Administrative conditions
The full notice, official wording

Who has won at this buyer so far

Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.

CompanyAwardsPeriod
MAGGIOLI S.P.A.152024–2026
Il Frutteto cooperativa sociale e impresa sociale onlus152024–2026
Gipeto Societa' Cooperativa Sociale Onlus112024–2026
JOLLY S.N.C. DI SANTANGELO ENRICA & C.102024–2026
TK SRL102024–2026
From the recorded awards · regular winners know this buyer's requirements — that is your competition.

How often this buyer tenders this kind of work

2
2022
4
2023
3
2025
7
2026
16 procedures in this category since 2019. Public procurement repeats itself — those who know the rhythm prepare instead of reacting.

Contracting authority contact

·
Deadline — Tuesday 3 November at 12:00

Tactics

When contracts were awarded in this country and sector, usually about 4 bids came in. A normal field for this market. (Based on 1,789 completed awards — not a statement about this procedure.)

This procedure allows 35 days between publication and deadline — typical in this country is 34 (median of 3,875 procedures). A normal window for this market.

Foreign bidders

In Italy · Business services, 111 contracts went to foreign companies over the last 3 years (of 7,149 recorded awards) — mostly from Germany, Belgium, France.

Submission language: Italian.

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

How to bid

Read the full notice — Original + documents
Goes directly to this tender on TED — Tenders Electronic Daily. The full specification and all annexes are there.
This procedure is published on 2 portals
All known sources are notice services. The buyer names the submission point in the notice itself.
Put together the evidence — in Italian
Certificates, references and your price — as set out in the notice.
Submit via TED — Tenders Electronic Daily before the deadline
Electronic submission — allow time for the portal registration the first time.
To the procurement portal →Official notice on TED →
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