Managed hosting services for a call center and telephone assistance to users and local IT support for the CCIR Paris Ile-de-France group
Prestation d’infogérance d'un centre d'appels et d'assistance téléphonique aux utilisateurs et du support informatique de proximité pour le groupe CCIR Paris Ile-de-France
France · PARIS · how to bid here →
Your path to submission
- Deadline: 28 October at 12:00 — 25 days left.
- The submission point is stated in the notice (link on the right).
- Offer and evidence in: FRA.
- Collect your evidence — the eligibility requirements are listed above; for many of them the analysis explains how to obtain them.
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 4 months (8 awards, most recently October 2025) — by that rhythm the next award was due around March 2026. The last award went to 2PACE.n = 8
- 14% of this buyer's awards went to companies that had already won here before (57 awards since 2023, spread over 27 companies). 86% went to new names.n = 57 awards since 2023
- The median procedure drew 6 bids (39 procedures with a bid count); 0% ended with a single bidder. Sector: median 5 bids.n = 39
- 2% of awards went to companies from abroad (57 awards with a known winner country). Sector average: 7%.n = 57
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 27/09/2026.
Foreign bidders
In France · IT services, 224 contracts went to foreign companies over the last 3 years (of 4,597 recorded awards) — mostly from Germany, Spain, Belgium.
Submission language: FRA.
Typical field: median 9 (from 7 awards).
What the buyer is looking for
Outsourcing of a call centre and telephone support for users and local IT support for the CCIR Paris Ile-de-France group
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on the right), not in the EU form. The document analysis below extracts them from there — bid and evidence in French.
Contract
Who has won here before
| Company | Awards | Period |
|---|---|---|
| EBSCO INFORMATION SERVICES SAS | 2 | 2024–2025 |
| Reputational Intelligence France | 2 | 2024–2025 |
| DAIMLER TRUCK | 2 | 2025 |
| AMEXIO | 2 | 2025 |
| 2PACE | 2 | 2025 |
How often this buyer tenders this
Who knows the rhythm prepares instead of reacting.
How to bid
Guide: how to apply on PLACE — Plateforme des achats de l'État (Frankreich) → Registration, signature, fees — from the operator's bidder manual.