Acquisition de licences et prestations de TMA TME de l'application CRM
France · Orléans · how to bid here →
Your path to submission
- Deadline: 20 October at 00:00 — 31 days left.
- The submission point is stated in the notice (link on the right).
- Collect your evidence — the eligibility requirements are listed above; for many of them the analysis explains how to obtain them.
Clement What the numbers say about this buyer
- 47% of the bids received came from other countries (59 procedures with a bid mix) — all bidders, not just the winners. Sector: 6%.n = 59
- In this sector the buyer awards roughly every 2 months (34 awards, most recently August 2026) — the next award is due around October 2026 by that rhythm. The last award went to ACATUS INFORMATIQUE.n = 34
- 30% of this buyer's awards went to companies that had already won here before (200 awards since 2024, spread over 84 companies). 70% went to new names.n = 200 awards since 2024
- 84% of the bids received came from small and medium-sized enterprises (59 procedures with a bid mix). Sector: 50%.n = 59
- The median procedure drew 5 bids (177 procedures with a bid count); 15% ended with a single bidder. Sector: median 5 bids.n = 177
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 13/09/2026.
Foreign bidders
In France · IT services, 222 contracts went to foreign companies over the last 3 years (of 4,558 recorded awards) — mostly from Germany, Spain, Belgium.
Typical field: median 20 (from 34 awards).
What the buyer is looking for
The summary in English is being prepared. The official description below is in the original language (DE).
Show original description (DE)
Le présent marché a pour objet la fourniture de licences E-Deal Efficy ainsi que la tierce maintenance applicative et évolutive et la maintenance corrective et préventive de l'application de Gestion de la Relation Client (CRM pour Customer Relationship Management). Les enjeux sont les suivants¿: - Assurer la continuité de service avec la maintenance corrective et évolutive de l'outil CRM, étant entendu que la solution est hébergée On-Premise, sur les serveurs du Système d'Information du BRGM ; - Accompagner le BRGM dans le déploiement opérationnel de l'outil CRM et son appropriation par les utilisateurs (formation, assistance technique) ; - Mobiliser une expertise de haut niveau sur le logiciel E-Deal CRM de la société Efficy et en gestion de relation client, pour conseiller sur des évolutions ou solutions à mettre en place pour corriger des situations posant des problèmes
Contract
Who has won here before
| Company | Awards | Period |
|---|---|---|
| SUEZ EAU FRANCE | 6 | 2024–2026 |
| EODD INGENIEURS CONSEILS | 4 | 2025 |
| ACTION GROUPE | 4 | 2025 |
| SkyTEM | 4 | 2024–2025 |
| NORSYS SAS | 3 | 2024–2026 |
How often this buyer tenders this
Who knows the rhythm prepares instead of reacting.
How to bid
Guide: how to apply on PLACE — Plateforme des achats de l'État (Frankreich) → Registration, signature, fees — from the operator's bidder manual.