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Asian management solution as a SaaS service
Asianhallintaratkaisu SaaS-palveluna — original title
Your path to submission
- Deadline: 12 November at 12:00 — 11 days left.
- You submit on Hilma — not here and not by e-mail. ↗
- Offer and evidence in: Finnish.
- Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
What the buyer is looking for
The subject of the procurement is the procurement of a case management system covering the City of Rovaniemi's case management solution, case management, electronic services and electronic archives as a SaaS service, as defined in the invitation to tender and its appendices. The subject of the contract is described in more detail in the invitation to tender and its annexes, in particular in Annexes 1 "Description of the subject of the contract", 2 "Schedule of requirements", 2.1 "Requirements to be scored", 2.2 "Options", 3 "Information security and non-disclosure agreement", 3.1 "Information security requirements", 5 "Delivery project agreement", 6 "Support and maintenance services and service levels", 8 "Project plan" and 9 "Experts". The contract is valid for a fixed period of time for the duration of the delivery project, i.e. until the acceptance testing has been successfully…
Show full description
… completed and the Customer has accepted the delivery project in its entirety. Thereafter, the agreement will remain in force until further notice. See also Chapter 4 of Annex A "Main contract" to the invitation to tender. The scope of the contract is described in the invitation to tender and its appendices, in particular the appendices: 1 "Description of the subject of the contract", 7 "Prices" and A "Main contract".
Contract
Type of service
Clement What the numbers say about this buyer
- 25% of this buyer's awards went to companies that had already won here before (151 awards since 2018, spread over 104 companies). That is well below the sector norm (49%) — this buyer switches suppliers more often than others.n = 151 awards since 2018
- The median procedure drew 3 bids (127 procedures with a bid count); 17% ended with a single bidder. Sector: median 3 bids.n = 127
- 3% of awards went to companies from abroad (151 awards with a known winner country). Sector average: 1%.n = 151
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 25/10/2026.
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in Finnish.
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Lekolar-Printel Oy | 4 | 2020–2024 |
| Lapin Metsäpalvelut Oy | 4 | 2021–2026 |
| Secureplan Turvatekniikka Oy | 3 | 2022–2026 |
| Visma Public Oy | 3 | 2023 |
| Alltime Infrapalvelut Oy | 3 | 2024–2026 |
How often this buyer tenders this kind of work
Tactics
When contracts were awarded in this country and sector, usually about 3 bids came in. A normal field for this market. (Based on 2,996 completed awards — not a statement about this procedure.)
This procedure allows 58 days between publication and deadline — typical in this country is 32 (median of 1,452 procedures). Much more generous than usual — time for a thorough bid rather than a quick one.
Foreign bidders
In Finland · IT services, 51 contracts went to foreign companies over the last 3 years (of 4,856 recorded awards) — mostly from France, United States, Germany.
Submission language: Finnish.
How to bid
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