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Open telematic tender for maintenance service, HELP DESK and specialist support for HR Infinity Zucchetti management and safety applications, skilled, Inrecruiting, Ztravel with conservation in accordance with the standards, in addition to the possible provision of ORE management packages man specialist support and updates
Gara telematica aperta affidamento servizio manutenzione, help desk e supporto specialistico per gestionale zucchetti hr infinity e applicativi safety, skillato, inrecruiting, ztravel con conservazione a norma, oltre all’eventuale fornitura di pacchetti gestione ore uomo supporto specialistico e aggiornamenti — original title
Your path to submission
- Deadline: 9 November at 16:00 — 9 days left.
- The submission point is stated in the notice (link on this page).
- Offer and evidence in: Italian.
- Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
What the buyer is looking for
TELEMATIC TENDER OPEN IN ACCORDANCE WITH ARTICLE 71 OF D.LGS. 36/2023 AND SS.MM.II., FOR THE RELIANCE OF THE MAINTENANCE SERVICE, HELP DESK AND SPECIALIST SUPPORT FOR THE MANAGEMENT INFORMATION SYSTEM HR INFINITY SUGGESTIONS AND SAFETY APPLICATIONS, SKILLATO, INRECRUITING, ZTRAVEL WITH CONSERVATION UNDER STANDARD USED AT THE ASSOCIATION OF THE ITALIAN RED CROSS – OR, IN ADDITION TO THE POSSIBLE SUPPLY OF SOLUTIONS OF MANAGEMENT PACKAGES FOR SPECIALISTIC SUPPORT AND MANAGE OF UPDATES Lots: MAINTENANCE, HELP DESK AND SPECIALIST SUPPORT SERVICE FOR THE HR INFINITY ZUCCHETTI MANAGEMENT INFORMATION SYSTEM AND APPLICATIVES
Contract
Type of service
Clement What the numbers say about this buyer
- The median procedure drew just one bid (15 procedures with a bid count); 87% ended with a single bidder. Sector: median 3 bids.n = 15
- 8% of this buyer's awards went to companies that had already won here before (163 awards since 2026, spread over 150 companies). 92% went to new names.n = 163 awards since 2026
- Not one of the 163 awards with a known winner country has gone to a foreign company so far. Sector average: 1%.n = 163
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 31/10/2026.
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in Italian.
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| FRESH TROPICAL SRL BY JAWAD | 3 | 2026 |
| SO.GE.SE. SRL | 2 | 2026 |
| Lavanderia Lombarda Industriale Service srl | 2 | 2026 |
| Cabiria BrandUniverse | 2 | 2026 |
| Social Content Factory S.r.l. | 2 | 2026 |
Tactics
When contracts were awarded in this country and sector, usually about 3 bids came in. A normal field for this market. (Based on 1,377 completed awards — not a statement about this procedure.)
This procedure allows 33 days between publication and deadline — typical in this country is 34 (median of 3,981 procedures). A normal window for this market.
The deadline falls on a Monday — your last full working day is the Friday before. Have evidence and guarantees together by Thursday.
Foreign bidders
In Italy · IT services, 81 contracts went to foreign companies over the last 3 years (of 6,237 recorded awards) — mostly from Germany, France, Belgium.
Submission language: Italian.
How to bid
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