BZP.272.16.2026.ECS "Service of designing, implementing and post-implementation support of an AI Agent (chatbot) and purchase of tokens, queries and Azure Microsoft services consumption."
BZP.272.16.2026.ECS „Usługa zaprojektowania, wdrożenia oraz wsparcia powdrożeniowego Agenta AI (chatbota) oraz zakup tokenów, zapytań i zużycia usług Azure Microsoft.”
Poland · Wrocław · how to bid here →
Your path to submission
- Deadline: 7 October at 10:00 — 4 days left.
- You submit on eZamówienia — not here and not by e-mail. ↗ Submission via eZamówienia: account required; above the EU threshold a qualified signature, nationally the 'trusted signature' often suffices — check the wording. Sort out account and signature first — not on submission day.
- Collect your evidence — the eligibility requirements are listed above; for many of them the analysis explains how to obtain them.
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 2 months (33 awards, most recently June 2026) — by that rhythm the next award was due around August 2026. The last award went to Prosystem Sp.z o.o..n = 33
- The median procedure drew 4 bids (314 procedures with a bid count); 22% ended with a single bidder. Sector: median 1 bids.n = 314
- 25% of this buyer's awards went to companies that had already won here before (895 awards since 2015, spread over 487 companies). That is well below the sector norm (39%) — this buyer switches suppliers more often than others.n = 895 awards since 2015
- The award came in at a median 91% of the estimated value (31 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 99%.n = 31
- 90% of the bids received came from small and medium-sized enterprises (18 procedures with a bid mix). Sector: 70%.n = 18
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 27/09/2026.
Foreign bidders
In Poland · IT services, 234 contracts went to foreign companies over the last 3 years (of 12,696 recorded awards) — mostly from Bulgaria, Germany, Belgium.
Typical field: median 1 (from 3,004 awards).
What the buyer is looking for
1. The subject of the contract is the implementation of the Virtual AI Assistant (chatbot) based on the RAG (Retrieval-Augmented Generation) architecture for the Faculty of Social Sciences of the University of Wrocław, operating within the common Microsoft 365 / Azure environment of the Employer with a public module addressed to foreign candidates for studies at the University of Wrocław and a closed module addressed to foreign students of the University of Wrocław. 2. The contract is being implemented as part of the project ‘(Re)connect with WNS. Comprehensive programme for the recruitment, support and (re)integration of foreigners at the Faculty of Social Sciences of the University of Wrocław’ (No BPI/WTP/2024/1/00073), which is co-financed by the European Union under the European Funds for Social Development Programme 2021-2027 and by the National Agency for Academic Exchange (NAWA).…
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… 3. The Contractor will have at least two of the three Microsoft Solutions Partner Designation statuses in the areas of: Modern Work; Security and Data & AI , which will present before signing the contract.
Contract
Who has won here before
| Company | Awards | Period |
|---|---|---|
| Prosystem Spółka Akcyjna | 12 | 2021–2026 |
| LOBOS A. ŁOBOS, M. ŁOBOS SPÓŁKA KOMANDYTOWA | 10 | 2024–2026 |
| „Drzewiarz- Bis” Sp. z o. o. | 8 | 2022–2025 |
| VWR INTERNATIONAL SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ | 7 | 2022–2025 |
| OREKA SP.ZO.O. | 7 | 2022–2024 |
How often this buyer tenders this
Who knows the rhythm prepares instead of reacting.
How to bid
Guide: how to apply on e-Zamówienia (Polen) → Registration, signature, fees — from the operator's bidder manual.