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Naolib quality system, public transport network and coordination of mobility services – provision of ‘Mystery Clients’ surveys
Dispositif qualité Naolib, réseau de transports collectifs et coordination des services de mobilités - Réalisation de prestations d’enquêtes « Clients Mystère » — original title
Your path to submission
- Deadline for requests to participate: 20 November at 12:00 — 19 days left. Two-stage procedure: by this deadline you submit a request to participate (proof of eligibility). Only shortlisted firms are then invited to submit a tender.
- The submission point is stated in the notice (link on this page). Submission via the buyer profile named in the notice (e.g. PLACE/Maximilien): free account required; a signature is usually only demanded from the winning bidder. Sort out account and signature first — not on submission day.
- Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
What the buyer is looking for
Naolib quality system, public transport network and coordination of mobility services – provision of ‘Mystery Clients’ surveys
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every month (98 awards, most recently July 2026) — by that rhythm the next award was due around September 2026. The last award went to SCOP ARL HYDRO CONCEPT.n = 98
- The median procedure drew 4 bids (1,016 procedures with a bid count); 17% ended with a single bidder. Sector: median 6 bids.n = 1,016
- 24% of this buyer's awards went to companies that had already won here before (2,298 awards since 2015, spread over 1,133 companies). 76% went to new names.n = 2,298 awards since 2015
- 5% of awards went to companies from abroad (2,298 awards with a known winner country). Sector average: 6%.n = 2,298
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 27/10/2026.
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| COLAS CENTRE OUEST | 32 | 2015–2020 |
| CHARIER TP SUD | 12 | 2016–2026 |
| ID VERDE | 11 | 2016–2021 |
| BOUYGUES ENERGIES ET SERVICES | 11 | 2015–2020 |
| EIFFAGE ROUTE SUD OUEST | 11 | 2018–2020 |
How often this buyer tenders this kind of work
Contracting authority contact
Tactics
When this buyer has awarded in this sector, usually 6 or more bids came in. Many compete here — price and references decide. (Based on 91 completed awards — not a statement about this procedure.)
This procedure allows 25 days between publication and deadline — typical in this country is 32 (median of 12,234 procedures). Much tighter than usual: the first week counts.
Foreign bidders
In France · Business services, 580 contracts went to foreign companies over the last 3 years (of 12,385 recorded awards) — mostly from Germany, Italy, Spain.
How to bid
Guide: how to apply on PLACE — Plateforme des achats de l'État (Frankreich) → Registration, signature, fees — from the operator's bidder manual.
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