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Security and alarm centre services
Vartiointi- ja hälytyskeskuspalvelut — original title
Your path to submission
- Deadline: 15 November at 23:59 — 15 days left.
- You submit on Hilma — not here and not by e-mail. ↗
- Offer and evidence in: Finnish.
- Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
What the buyer is looking for
The object of the procurement is security and alarm centre services in the Kainuu wellbeing services county. The object of the service is the objects specified by the Client in the Assignment Agreements. Security services include local guarding, roving guarding (previously district guarding), alarm and order guarding. The purpose of the security services is to maintain and promote security in agreed security areas and targets and, if necessary, to take measures to restore security within the limits permitted by the Act on Private Security Services (1085/2015). The security and alarm centre service consists of the following services (described in more detail in the Service Description (Annex 6): -Local security; related order guarding (individual task pre-ordered) - Alarm visits - Rotating guarding (ex-district guarding) - Alarm centre service (e.g. testing/alert transfers of burglar…
Show full description
… alarm systems, receiving alarms) - Alerts related to personal security, property and property in the premises and properties of the Kainuu wellbeing services county (e.g. monitoring of door closures, refrigerator alarms, alarms for N-cupboards, assisting personnel in the opening of lockers) - General auxiliary work related to the maintenance of the property (e.g. opening of lockers and suitcases in the event of a breakdown, inspections of lockers if necessary), Closing of lockers in leaks (infull careman instructs), ticket purchase in Kainuu Central Hospital - Lobby and local guarding services in Kainuu Central Hospital: (e.g. management of temporary access rights and permits, response to fire alarms and central hospital alerts) The ERC services are included in the assignment contract without separate compensation in accordance with the service description. The purpose of the call centre service is continuous on-call service (24/7 service), which enables receiving and responding to various service requests.
Contract
Type of service
Clement What the numbers say about this buyer
- The median procedure drew 3 bids (47 procedures with a bid count); 4% ended with a single bidder. Sector: median 5 bids.n = 47
- 21% of this buyer's awards went to companies that had already won here before (108 awards since 2022, spread over 82 companies). 79% went to new names.n = 108 awards since 2022
- 2% of awards went to companies from abroad (108 awards with a known winner country). Sector average: 2%.n = 108
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 25/10/2026.
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in Finnish.
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Leluco Oy | 6 | 2023–2025 |
| Suvera Oy | 3 | 2024–2025 |
| Coronaria Analyysipalvelut Oy | 3 | 2023 |
| Secapp Oy | 3 | 2025 |
| Coronaria Diagnostiikka Oy | 2 | 2025–2026 |
How often this buyer tenders this kind of work
Tactics
When contracts were awarded in this country and sector, usually 5 or more bids came in. Many compete here — price and references decide. (Based on 3,112 completed awards — not a statement about this procedure.)
This procedure allows 18 days between publication and deadline — typical in this country is 32 (median of 1,452 procedures). Much tighter than usual: the first week counts.
Foreign bidders
In Finland · Business services, 39 contracts went to foreign companies over the last 3 years (of 4,367 recorded awards) — mostly from Germany, United Kingdom, Spain.
Submission language: Finnish.
How to bid
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