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Service support of customer components
Servisní podpora komponent zákazníka — original title
Your path to submission
- Deadline: 30 November at 10:00 — 29 days left.
- The submission point is stated in the notice (link on this page).
- Offer and evidence in: Czech.
- Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
What the buyer is looking for
The subject of the public contract is the provision of hardware (‘HW’) and software (‘SW’) support for IBM power servers and their controls, disk arrays and backup technologies (all ‘Components’) at the customer of SPCSS – General Financial Directorate (‘GFD’) (‘the Support’). The individual Components are defined in the Annex to this Tender Specification – Annex 6 – Table for the determination of the tender price for the purpose of the evaluation of the public contract.
Contract
Type of service
Clement What the numbers say about this buyer
- 38% of this buyer's awards went to companies that had already won here before (458 awards since 2015, spread over 52 companies). That is well below the sector norm (80%) — this buyer switches suppliers more often than others.n = 458 awards since 2015
- In this sector the buyer awards roughly every 9 months (7 awards, most recently December 2025) — by that rhythm the next award was due around September 2026. The last award went to TOTAL SERVICE a.s.n = 7
- 17% of awards went to companies from abroad (458 awards with a known winner country). Sector average: 9%.n = 458
- The award came in at a median 91% of the estimated value (73 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 85%.n = 73
- The median procedure drew just one bid (389 procedures with a bid count); 73% ended with a single bidder. Sector: median 1 bid.n = 389
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in Czech.
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| ANECT a.s. | 58 | 2022–2026 |
| TOTAL SERVICE a.s. | 19 | 2022–2026 |
| T-Mobile Czech Republic a.s. | 15 | 2024–2026 |
| ALEF NULA,a.s. | 11 | 2021–2026 |
| Aricoma Systems a.s. | 11 | 2024–2026 |
How often this buyer tenders this kind of work
Contracting authority contact
Tactics
When this buyer has awarded in this sector, there was usually a single bid in the end. A solid bid has a real chance here. (Based on 5 completed awards — not a statement about this procedure.)
This procedure allows 33 days between publication and deadline — typical in this country is 32 (median of 1,134 procedures). A normal window for this market.
The deadline falls on a Monday — your last full working day is the Friday before. Have evidence and guarantees together by Thursday.
Foreign bidders
In Czechia · Repair & maintenance, 158 contracts went to foreign companies over the last 3 years (of 6,278 recorded awards) — mostly from Germany, Netherlands, France.
Submission language: Czech.
How to bid
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