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Providing after-sales service, maintenance and repair of printers, multifunction devices and photocopiers
Zabezpečenie pozáručného servisu, údržby a opráv tlačiarní, multifunkčných zariadení a fotokopírovacích zariadení — original title
Your path to submission
- Deadline: 27 November at 09:00 — 26 days left.
- You submit on ÚVO / EVO — not here and not by e-mail. ↗
- Offer and evidence in: Slovak, Czech.
- Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
What the buyer is looking for
The subject of the contract is the post-warranty servicing, maintenance and repair of printers, multifunctional devices and photocopiers of the KYOCERA brand operated at the workplace of the contracting authority - the Ministry of Justice of the Slovak Republic for a period of 24 months, including the supply of original spare parts (‘service services’). Service services will be provided depending on the needs of the contracting authority and based on its requirements to the following extent: diagnostics of malfunctioning equipment, delivery and assembly of spare parts, disposal of the malfunctioning part of the equipment. A detailed description of the contract can be found in Annex B.1 of the tender specifications.
Contract
Type of service
Clement What the numbers say about this buyer
- 20% of this buyer's awards went to companies that had already won here before (77 awards since 2018, spread over 33 companies). That is well below the sector norm (45%) — this buyer switches suppliers more often than others.n = 77 awards since 2018
- The median procedure drew 3 bids (73 procedures with a bid count); 11% ended with a single bidder. Sector: median 1 bid.n = 73
- 13% of awards went to companies from abroad (77 awards with a known winner country). Sector average: 22%.n = 77
- The award came in at a median 83% of the estimated value (21 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 91%.n = 21
- 0% of the bids received came from other countries (51 procedures with a bid mix) — all bidders, not just the winners. Sector: 5%.n = 51
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 31/10/2026.
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in Slovak, Czech.
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| MAGNA ENERGIA a.s. | 7 | 2026 |
| MVM CEEnergy Slovakia s.r.o. | 3 | 2026 |
| I.S.D.D. plus, s.r.o. | 3 | 2024–2025 |
| Pow-en a. s. | 2 | 2026 |
| JUMP soft a.s. | 2 | 2024–2025 |
How often this buyer tenders this kind of work
Contracting authority contact
Tactics
When contracts were awarded in this country and sector, there was usually a single bid in the end. A solid bid has a real chance here. (Based on 432 completed awards — not a statement about this procedure.)
This procedure allows 31 days between publication and deadline — typical in this country is 30 (median of 773 procedures). A normal window for this market.
Foreign bidders
In Slovakia · Repair & maintenance, 40 contracts went to foreign companies over the last 3 years (of 427 recorded awards) — mostly from Czechia, France, Germany.
Submission language: Slovak, Czech.
How to bid
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