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Services for the development of integrated digital solutions and training of staff and users within the project "Digital development within the partnership between Mugeni and Feliceni"
Servicii de dezvoltare a soluțiilor digitale integrate și instruirea personalului și a utilizatorilor în cadrul proiectului „Dezvoltarea digitală în cadrul parteneriatului între Comuna Mugeni și Comuna Feliceni” — original title
Your path to submission
- Deadline: 2 December at 15:00 — 31 days left.
- You submit on SICAP / e-licitatie — not here and not by e-mail. ↗
- Offer and evidence in: Romanian.
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
The public procurement concerns services on the development, integration, testing, commissioning and piloting of 7 digital solutions — digitization of public services offered by the ATU, two-way communication with citizens, optimization of internal city hall flows, education and awareness platform, chatbot assistance based on artificial intelligence, the reporting and analysis system (Business Intelligence) and the energy consumption optimization module — delivered as an integrated digital ecosystem, on a common modular architecture, with the data isolation of each ATU. The purchase includes the training of personnel and users, the handing over of licenses / rights of use related to the solutions developed, the warranty and technical support (minimum 24, maximum 48 months) and software maintenance (minimum 36, maximum 60 months), both calculated from the date of final acceptance and…
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… included in the price offered, according to section 7.9 of the specifications. The hardware necessary for testing and piloting, purchased separately, is not covered by this procedure. General objective The overall objective of the project is to modernize the public services provided by the local administrations of Mugeni Commune and Feliceni Commune, by implementing a set of 7 integrated digital solutions, in order to digitize administrative processes, improve communication with citizens and the business environment and increase the internal efficiency of the two mayoralties. Specific objectives - OBS1 — Development and implementation of the 7 integrated digital solutions, as a functional assembly, piloted and received in both ATUs; - OBS2 — Digitization of administrative processes through automated workflows (minimum 3 automated administrative workflows); - OBS3 — Involvement of citizens through participatory budgeting (platform that allows the involvement of a minimum of 677 citizens, cumulatively during the duration of the project); - OBS4 — Promoting accessibility and digital education (minimum 700 unique users; minimum 2 training sessions for citizens and representatives of companies, organized by the beneficiary, with the support of the provider – platform, materials and technical assistance; the training provided by the supplier is aimed exclusively at the staff of the two town halls: minimum 2 sessions, minimum 10 hours, in accordance with sections 7.8 and 11.6 of the specifications); - OBS5 — Reducing administrative response times (from ~7 days to 48 hours); - OBS6 — Increasing energy efficiency and sustainability, through the module for monitoring and optimizing energy consumption. The targets of the specific objectives are minimum requirements of the product specification; the proposal for higher values shall not be scored, the evaluation of tenders being carried out solely on the basis of the evaluation factors set out in Section II.2.5. Number of days until which clarifications may be requested before the closing date for submission of tenders: 15 days. To the extent that requests for clarification have been submitted within the time limit specified in the documentation, the contracting authority's deadline for replying shall be 10 days before the closing date for the submission of tenders. Any request for clarifications must be submitted in SEAP (http://sicap-prod.e-licitatie.ro/pub). · The object of the purchase is the design, development, configuration, customization, integration, testing, commissioning, piloting, related training and warranty, technical support and software maintenance, during the periods offered (warranty 24–48 months; 36–60 months maintenance, from final reception) of a set of 7 digital solutions.
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 3 months (5 awards, most recently January 2025) — by that rhythm the next award was due around April 2025. The last award went to GLOBINFO.n = 5
- 60% of this buyer's awards went to companies that had already won here before (224 awards since 2023, spread over 89 companies). That is well above the sector norm (45%) — newcomers have a harder time here than elsewhere.n = 224 awards since 2023
- Not one of the 224 awards with a known winner country has gone to a foreign company so far. Sector average: 0%.n = 224
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
What you must prove — eligibility criteria
Operatorii economici care depun ofertă trebuie să dovedească o formă de înregistrare în condițiile legii din țara de rezidență, din care să reiasă că operatorul economic este legal constituit, că nu se află în niciuna dintre situațiile de anulare a constituiri… read in fullcollapse
Ofertantul trebuie să demonstreze o medie a cifrei de afaceri anuale, pe ultimele 3 exerciții financiare încheiate (2023, 2024, 2025), de cel puțin 1.278.934,80 lei. Cerința este stabilită proporțional cu obiectul și valoarea estimată a contractului, cu respec… read in fullcollapse
Experiența similară Ofertantul trebuie să fi prestat, în ultimii 3 ani raportați la data-limită de depunere a ofertelor, servicii de proiectare/dezvoltare și implementare de soluții informatice similare ca natură și complexitate, în valoare cumulată de cel puț… read in fullcollapse
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| GLOBINFO | 16 | 2024–2025 |
| STEEL -FACING CONSTRUCT S.R.L. | 13 | 2024 |
| SC SAZY MESTER SRL | 12 | 2024 |
| OMNIASIG VIENNA INSURANCE GROUP S.A. | 10 | 2024–2026 |
| PERFEKT | 10 | 2024–2026 |
How often this buyer tenders this kind of work
Tactics
When contracts were awarded in this country and sector, usually only one or two bids came in. A solid bid has a real chance here. (Based on 1,792 completed awards — not a statement about this procedure.)
This procedure allows 37 days between publication and deadline — typical in this country is 33 (median of 2,802 procedures). Much more generous than usual — time for a thorough bid rather than a quick one.
Foreign bidders
In Romania · IT services, 39 contracts went to foreign companies over the last 3 years (of 45,144 recorded awards) — mostly from Germany, France, Switzerland.
Submission language: Romanian.
How to bid
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