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Provision of support services for HPE technologies
Poskytování služeb podpory pro HPE technologie — original title
Your path to submission
- Deadline: 23 November at 11:00 — 22 days left.
- The submission point is stated in the notice (link on this page).
- Offer and evidence in: Czech.
- Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
What the buyer is looking for
The subject of the contract is reactive and proactive service support for HPE server and storage infrastructure, including diagnostics, incident handling, preventive checks, firmware/health checks and technical support, to the extent of the minimum technical and functional specification set out in Annex 2 to these Terms and Conditions (hereinafter also referred to as ‘solution’ or ‘subject of performance’). • A more detailed specification of the subject of performance is set out in Annex 2 to these Terms and Conditions (hereinafter referred to as the ‘T&C’) - Minimum technical and functional specifications. • The subject of performance of the public contract is also defined by the binding Draft Contract for the Provision of Support Services for HPE Technologies + Annexes, which forms Annex No. 3 to these GTC.
Contract
Type of service
Clement What the numbers say about this buyer
- 37% of this buyer's awards went to companies that had already won here before (1,941 awards since 2015, spread over 324 companies). That is well below the sector norm (80%) — this buyer switches suppliers more often than others.n = 1,941 awards since 2015
- In this sector the buyer awards roughly every 3 months (25 awards, most recently October 2026) — the next award is due around January 2027 by that rhythm. The last award went to VHL, s.r.o.n = 25
- The award came in at a median 96% of the estimated value (397 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 86%.n = 397
- The median procedure drew just one bid (1,568 procedures with a bid count); 60% ended with a single bidder. Sector: median 1 bid.n = 1,568
- 16% of awards went to companies from abroad (1,941 awards with a known winner country). Sector average: 9%.n = 1,941
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 31/10/2026.
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in Czech.
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| PHOENIX lékárenský velkoobchod, s.r.o. | 47 | 2024–2026 |
| M Computers s.r.o. | 46 | 2022–2026 |
| Maso Brejcha s.r.o. | 32 | 2022–2026 |
| Alliance Healthcare s.r.o. | 31 | 2022–2026 |
| OTTA - vzduchotechnika a klimatizace, s.r.o. | 22 | 2022–2026 |
How often this buyer tenders this kind of work
Tactics
When this buyer has awarded in this sector, there was usually a single bid in the end. A solid bid has a real chance here. (Based on 17 completed awards — not a statement about this procedure.)
This procedure allows 28 days between publication and deadline — typical in this country is 32 (median of 1,134 procedures). Much tighter than usual: the first week counts.
The deadline falls on a Monday — your last full working day is the Friday before. Have evidence and guarantees together by Thursday.
Foreign bidders
In Czechia · Repair & maintenance, 158 contracts went to foreign companies over the last 3 years (of 6,278 recorded awards) — mostly from Germany, Netherlands, France.
Submission language: Czech.
How to bid
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