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IT and QM services

IT- und QM-Dienstleistungen — original title

ATAustria · Innsbruck
Dynamic purchasing system. Suppliers can join at any time; the date shown is the end of the system, not a submission deadline. Individual contracts are later awarded among admitted participants only.

Your path to submission

  1. Deadline: 23 November at 10:00 — 22 days left.
  2. The submission point is stated in the notice (link on this page).
  3. Offer and evidence in: German.
  4. Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

What the buyer is looking for

We are looking for different services in the area of IT and QM. The consulting services include holistic planning, control and monitoring of project progress, controlling and carrying out risk analyses. In addition, moderation of project workshops and steering committees may be possible to ensure efficient communication and decision-making. · Possible services include needs analysis, preparation and quality assurance of tender documents, coordination of communication with potential suppliers, support in tender evaluations, preparation of contract negotiations and award decisions. Support may include, in particular, the analysis and evaluation of IT systems and processes with regard to relevant standards, legal requirements and internal requirements. These include, for example, GAMP, EN ISO 15189 or comparable standards. Possible services include the development and implementation of…

Show full description

… standardized validation and qualification frameworks, the preparation of necessary evidence and documentation as well as the preparation for internal and external audits. · The services may include in particular the analysis of the existing quality situation, the design and implementation of standardized QM systems according to national, international or equivalent standards, the monitoring of certification processes and the preparation for external audits. Examples are ISO 9001, OnkoZert, ISO 27001 or similar regulations. In addition, already certified areas can be accompanied by training, advice and support in the maintenance and continuous improvement of their QM systems. · The services may include in particular the analysis of the current risk and continuity situation, the design and implementation of appropriate management systems, the execution of risk assessments, the identification of critical processes and infrastructures as well as the development of emergency plans, crisis scenarios and measures to increase resilience. For example, ISO 31000, ISO 22301, recognised methods such as FMEA or comparable standards can be used as technical reference points. The services can include the analysis of the current organizational structure, the identification of development potentials, the conception and support of change processes as well as support in the implementation of new organizational models and processes. · The services may include the analysis of technical and technical requirements, the design, development, quality assurance, documentation and integration of maintainable applications as well as the handover to the company. · Possible services include the preparation, provision, installation, configuration, documentation and handover of terminal equipment and related software. Experience in client management, structured roll-out planning, orderly coordination with internal IT departments and specialist departments as well as the ability to implement roll-outs in ongoing hospital operation with as little disruption as possible are expected.

Machine translation (EU eTranslation) — official wording via the PDF link.

Contract

TypeServices
Estimated valuevalue not published
Published26 Oct 2026
ProcedureRestricted procedure
Framework agreement12 lotsReserved for SMEs

Type of service

72 · IT services
CPV 72000000

Clement What the numbers say about this buyer

  • The median procedure drew 2 bids (138 procedures with a bid count); 31% ended with a single bidder. Sector: median 5 bids.n = 138
  • 16% of this buyer's awards went to companies that had already won here before (218 awards since 2015, spread over 120 companies). 84% went to new names.n = 218 awards since 2015
  • The award came in at a median 103% of the estimated value (6 awards with both estimate and value) — pricing at the estimate is usually about right here.n = 6
  • 32% of awards went to companies from abroad (218 awards with a known winner country). Sector average: 33%.n = 218

From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.

Clement
In this buyer's last 6 comparable contracts (same sector), usually only a single offer came in — a solid bid has real chances.
References and certificates from your home country count fully across the EU — that is what European procurement law is for.

Selection criteria — in the procurement documents

The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in German.

Tender documents — direct download

⤓
Annex 1
Specifications and annexes at the buyer — usually viewable without registration
⤓
Administrative conditions
The full notice, official wording

Who has won at this buyer so far

Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.

CompanyAwardsPeriod
STRABAG AG52015–2025
Philips Austria GmbH42024–2025
Ortner GesmbH42023–2025
Siemens Healthcare Diagnostics GmbH · Eschborn42025
ATSP GmbH · Innsbruck42025
From the recorded awards · regular winners know this buyer's requirements — that is your competition.

How often this buyer tenders this kind of work

4
2024
7
2025
1
2026
12 procedures in this category since 2019. Public procurement repeats itself — those who know the rhythm prepare instead of reacting.

Contracting authority contact

·
Deadline — Monday 23 November at 10:00

Tactics

When this buyer has awarded in this sector, there was usually a single bid in the end. A solid bid has a real chance here. (Based on 6 completed awards — not a statement about this procedure.)

This procedure allows 28 days between publication and deadline — typical in this country is 31 (median of 488 procedures). A normal window for this market.

The deadline falls on a Monday — your last full working day is the Friday before. Have evidence and guarantees together by Thursday.

Foreign bidders

In Austria · IT services, 477 contracts went to foreign companies over the last 3 years (of 1,646 recorded awards) — mostly from Germany, France, Belgium.

Submission language: German.

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

How to bid

Read the full notice — Original + documents
Goes directly to this tender on TED — Tenders Electronic Daily. The full specification and all annexes are there.
Put together the evidence — in German
Certificates, references and your price — as set out in the notice.
Submit via TED — Tenders Electronic Daily before the deadline
Electronic submission — allow time for the portal registration the first time.
To the procurement portal →Official notice on TED →
We pull data from millions of notices. If the link here does not work, report it — we will find the right one.

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