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Objection treatment system
Bezwaarbehandelsysteem — original title
Your path to submission
- Deadline: 18 January 2027 at 12:00 — 78 days left.
- You submit on TenderNed — not here and not by e-mail. ↗ Submission via TenderNed with an eHerkenning account — issuance for foreign firms can take time; apply early. Sort out account and signature first — not on submission day.
- Offer and evidence in: Dutch.
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
The province of Noord-Brabant is looking for a supplier who implements an objection handling system and delivers it as a service (SaaS) to the HAC secretariat, replacing the current Anago system. The assignment includes implementation, data migration, integrations, training and functional management, with go-live scheduled for 1 July 2027. For the full description of the contract, please refer to the tender documents. -
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 3 months (18 awards, most recently July 2026) — by that rhythm the next award was due around October 2026. The last award went to MobilityLabel B.V.n = 18
- The median procedure drew 4 bids (280 procedures with a bid count); 13% ended with a single bidder. Sector: median 2 bids.n = 280
- 5% of this buyer's awards went to companies that had already won here before (316 awards since 2015, spread over 145 companies). 95% went to new names.n = 316 awards since 2015
- 26% of the bids received came from small and medium-sized enterprises (147 procedures with a bid mix). Sector: 44%.n = 147
- The award came in at a median 82% of the estimated value (5 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 80%.n = 5
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
Selection criteria — via the ESPD
The buyer states in the notice that eligibility is proven through the European Single Procurement Document (ESPD); the concrete requirements are in the tender documents. The document analysis below extracts them from there — bid and evidence in Dutch.
Eligibility analysis from the tender documents
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Tauw BV | 4 | 2024–2026 |
| KplusV B.V. | 2 | 2024–2025 |
| Witteveen+Bos Raadgevende ingenieurs B.V. | 2 | 2025–2026 |
| Sweco Nederland B.V. | 2 | 2024–2026 |
| Antea Nederland B.V. | 2 | 2025–2026 |
How often this buyer tenders this kind of work
Tactics
When this buyer has awarded in this sector, usually about 3 bids came in. A normal field for this market. (Based on 17 completed awards — not a statement about this procedure.)
This procedure allows 85 days between publication and deadline — typical in this country is 48 (median of 2,911 procedures). Much more generous than usual — time for a thorough bid rather than a quick one.
The deadline falls on a Monday — your last full working day is the Friday before. Have evidence and guarantees together by Thursday.
Foreign bidders
In the Netherlands · IT services, 130 contracts went to foreign companies over the last 3 years (of 1,961 recorded awards) — mostly from Germany, France, Belgium.
Submission language: Dutch.
How to bid
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