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“Ensuring the possibility of electronic charging of passengers through a complete solution based on passenger profiles, provided as a service (SaaS), for the needs of “Trolleybus Transport” EOOD, Pleven”
„Осигуряване на възможност за електронно таксуване на пътниците чрез цялостно решение, базирано на пътнически профили, предоставяно като услуга (SaaS), за нуждите на „Тролейбусен транспорт” ЕООД, гр. Плевен“ — original title
Your path to submission
- Deadline: 11 November at 23:59 — 11 days left.
- The submission point is stated in the notice (link on this page).
- Offer and evidence in: Bulgarian.
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
The subject of the contract is the provision, for a period of 48 (forty-eight) months, of the possibility of electronic charging of passengers in the public transport serviced by the Contracting Authority. · This opportunity is provided through analysis, implementation, commissioning and provision of a complete solution based on passenger profiles - a set of central platform for management of passenger profiles, products and tariffs, sales and service channels, on-board validation and control environment and related operational services ., based on the "Software as a Service" (SaaS) model, for a monthly subscription fee. The subject-matter of the contract shall be implemented through the following main activities: Activity 1. Business analysis - analysis of current processes (sale, validation, tariffs, reporting), stakeholders and data availability, and preparation of a Business Analysis…
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… Report, the validation of which is a condition for configuring the Decision under Activity 2; Activity 2. Configuration and implementation of the solution based on passenger profiles and the central management component - management of profiles and media, product and tariff catalog, all transport documents and preferential categories under the Regulation (with the exceptions under point 1.4 of the Technical Specification), tariff calculation, sales channels and fiscalization in IASTD mode; Activity 3. Provision of on-board hardware and integration - provision, as part of the service, of a central on-board computer for each vehicle and of the cash desk equipment specified in the business analysis, integration with existing validators and control devices, provision of GPS positioning data, validation and control, as well as standardized external interfaces; Activity 4. Employee training - conducting trainings for the Employer's staff on site and in Bulgarian; Activity 5. Provision of services (SaaS model) for the duration of the contract - provision of server infrastructure and operation, monitoring and analysis of transport, travel information, reports, maintenance (Help Desk), included extensions and coverage of regulatory changes, and continuous submission of data to the National Access Point. The detailed requirements and results for each activity are described in point 5 of the Technical Specification.
Contract
Type of service
Clement What the numbers say about this buyer
- 44% of this buyer's awards went to companies that had already won here before (79 awards since 2018, spread over 40 companies). That is well below the sector norm (74%) — this buyer switches suppliers more often than others.n = 79 awards since 2018
- The median procedure drew just one bid (74 procedures with a bid count); 54% ended with a single bidder. Sector: median 1 bid.n = 74
- The award came in at a median 94% of the estimated value (5 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 97%.n = 5
- 4% of awards went to companies from abroad (79 awards with a known winner country). Sector average: 1%.n = 79
- Across 5 procedures with structured selection criteria, this buyer most often required: References: supplies (5 of 5), Independent quality certificate (e.g. ISO 9001) (3 of 5), Minimum annual turnover (3 of 5), Product samples with authentication (2 of 5).n = 5
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
What you must prove — eligibility criteria
УУчастникът да е реализирал минимален общ оборот, изчислен на базата на годишните обороти за последните 3 /три/ приключили финансови години, в зависимост от датата, на която е създаден или е започнал дейността си. В случай, че участникът е обединение, което не… read in fullcollapse
Участникът да е изпълнил през последните 3 (три) години, считано от датата на подаване на офертата дейности с предмет и обем, идентични или сходни с тези на поръчката; В случай, че участникът е обединение, което не е юридическо лице, изискването се доказва от … read in fullcollapse
Участникът следва да разполага с персонал и/или с ръководен състав с определена професионална компетентност за изпълнението на поръчката, както следва: 1. Ръководител проект /КП1/– 1 брой Изисквания за образование, квалификация, умения и опит: Образователно - … read in fullcollapse
1. Участникът трябва да прилага сертифицирана система за управление на качеството съгласно БДС EN ISO 9001 „или еквивалент”, съгласно законодателството на държавата, в която участникът е установен, с обхват, включващ разработка и/или внедряване и/или поддръжка… read in fullcollapse
Възложителят изисква прототип (мостра) на ключовите софтуерни компоненти на Решението, който онагледява предложеното решение, отговаря на изискванията по т. 7.3 от Техническата спецификация и подлежи на софтуерна демонстрация пред комисията по реда на т. 8.1 о… read in fullcollapse
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| ШИКО АДВАНС ООД | 10 | 2020–2025 |
| АС - ДС ООД | 4 | 2024–2026 |
| ПЕТРОЛ АД | 4 | 2020–2024 |
| АГРИНА ООД | 3 | 2024–2025 |
| СОФТЕЛЕКТРОНИК 1 ЕООД | 3 | 2024–2026 |
Tactics
When contracts were awarded in this country and sector, there was usually a single bid in the end. A solid bid has a real chance here. (Based on 2,293 completed awards — not a statement about this procedure.)
This procedure allows 23 days between publication and deadline — typical in this country is 30 (median of 1,862 procedures). A normal window for this market.
Foreign bidders
In Bulgaria · IT services, 22 contracts went to foreign companies over the last 3 years (of 2,739 recorded awards) — mostly from Germany, Poland, Sweden.
Submission language: Bulgarian.
How to bid
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