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Acquisition of IT usage services
Tietotekniikan käyttöpalveluiden hankinta — original title
Your path to submission
- Deadline for requests to participate: 17 November at 12:00 — 16 days left. Two-stage procedure: by this deadline you submit a request to participate (proof of eligibility). Only shortlisted firms are then invited to submit a tender.
- You submit on Hilma — not here and not by e-mail. ↗
- Offer and evidence in: Finnish.
- Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
What the buyer is looking for
The object of the procurement is the use of information technology services by the Prime Minister's Office. The service to be procured consists of separate competence areas and support functions. The service is divided into the following competence areas: • Server environment maintenance, management and control (Subscriber's data center) • Server environment maintenance, management and control (cloud services) • Backup and recovery • Database maintenance, management and control • AD maintenance, management and control • Exchange maintenance management and control • M365 cloud environment maintenance, management, control and backup • Sharepoint cloud and on-prem environment maintenance, management and control • DevOps (incl. Management, monitoring and maintenance of the OpenShift platform's cloud and on-prem environments • Information security management (in cooperation with a SOC…
Show full description
… supplier) • Network management (in cooperation with a NOC supplier) • Disaster recovery Readiness Service (option for a provider) • Maintenance, management and monitoring of file services Supporting all areas of expertise • Continuous development • Operating model in accordance with ITIL processes • Information security management The services being procured are described in particular in Appendix 1 "Procurement description" of the request to participate and in other attachments to the request to participate.
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 3 months (19 awards, most recently October 2026) — the next award is due around January 2027 by that rhythm. The last award went to Matrix42 Finland Oy.n = 19
- 25% of this buyer's awards went to companies that had already won here before (72 awards since 2017, spread over 46 companies). That is well below the sector norm (49%) — this buyer switches suppliers more often than others.n = 72 awards since 2017
- The award came in at a median 47% of the estimated value (6 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 82%.n = 6
- The median procedure drew 3 bids (56 procedures with a bid count); 21% ended with a single bidder. Sector: median 3 bids.n = 56
- 6% of awards went to companies from abroad (72 awards with a known winner country). Sector average: 1%.n = 72
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 25/10/2026.
Selection criteria — via the ESPD
The buyer states in the notice that eligibility is proven through the European Single Procurement Document (ESPD); the concrete requirements are in the tender documents. The document analysis below extracts them from there — bid and evidence in Finnish.
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Optimizely AB | 3 | 2024 |
| Mercantus Oy | 2 | 2022 |
| Codemen Oy | 2 | 2022 |
| Elisa Santa Monica Oy | 2 | 2021 |
| Microsoft Oy · ESBO | 2 | 2021 |
How often this buyer tenders this kind of work
Tactics
When this buyer has awarded in this sector, usually about 4 bids came in. A normal field for this market. (Based on 15 completed awards — not a statement about this procedure.)
This procedure allows 29 days between publication and deadline — typical in this country is 32 (median of 1,452 procedures). A normal window for this market.
Foreign bidders
In Finland · IT services, 51 contracts went to foreign companies over the last 3 years (of 4,856 recorded awards) — mostly from France, United States, Germany.
Submission language: Finnish.
How to bid
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