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Subscription and service of office equipment : computers, notebooks, printers, scanners, copiers, monitors, UPS devices, modems, routers, etc., including delivery of spare parts, materials and consumables for office equipment for a period of 12 months

Абонаментно и сервизно обслужване на офис техника : компютри, преносими компютри, принтери, скенери, копирни машини, монитори, UPS устройства, модеми, рутери и др., включително доставка на резервни части, материали и консумативи за офис техниката за срок от 12 месеца — original title

BGBulgaria · гр.Казанлък

Your path to submission

  1. Deadline: 16 November at 23:59 — 16 days left.
  2. You submit on ЦАИС ЕОП — not here and not by e-mail. ↗
  3. Offer and evidence in: Bulgarian.
  4. Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

What the buyer is looking for

The purpose of this public procurement is to select a contractor for the service maintenance of office equipment owned by the State Forestry Company Kazanlak to the State Enterprise of Sliven. The subject of this public contract is the ‘provision of a service’ within the meaning of Article 3(1)(3) of the Public Procurement Act, and the successful tenderer is to provide, for a period of 12 (twelve) months from the signing of the contract, services relating to the subscription maintenance of the office equipment of the State Forestry Company Kazanlak, including the supply of the necessary spare parts, materials and consumables for the office equipment by object and volume in accordance with the Technical Specifications of the contract. The Contractor shall have the obligation to maintain in working condition the computer equipment and peripheral devices of the Contracting Authority for the…

Show full description

… duration of the contract by performing: Initial review of the subscription-based technique; Periodic technical prophylactic examinations - monthly; Remediation of software and hardware problems arising in connection with the operation of the equipment; Upon request by the Contracting Authority, the Contractor shall perform repairs of laptop computers, presentation equipment, active network equipment, repair and adjustment of defective units and assemblies; Remedies any on-site accidents at the Employer during working hours – from 8.00 to 17:00. If a complex defect is found, the Contractor shall replace the defective device with a working one, with the same or better technical and functional parameters until the damage is repaired; Provides the necessary spare parts, materials and consumables for the office equipment that are new, original or compatible with the equipment of the Client and removes the damages that appeared during the contract. Upon request by the Assignor, the Contractor delivers and installs the necessary original and/or compatible consumables with which he guarantees the operating conditions prescribed by the manufacturer of the devices. When devices come out of warranty, they are described by the contractor and serviced by him under the terms of the contract. In the performance of the activities under item 1 shall be observed the legislation in force in the country, all normative documents concerning the subject of the contract, regulations, norms and standards in the field of the subject of the contract, including fire, technical and other norms. During the performance of the contract, the contractor is obliged to observe the occupational safety technique. The Contractor is obliged, at the request of the Contracting Authority, to provide the relevant supporting documents for the quality and origin of the materials used in the execution of the order. The Contractor shall be obliged, at the request of the Contracting Authority and within a period specified by the Contracting Authority, to provide in writing reporting information on the condition of the computers and printers subject to this order. The acceptance of the performed prophylaxis and/or technical maintenance shall be certified by a handover protocol signed in 2 /two/ copies by persons authorized by the Assignor and the Contractor. The costs for delivery of the consumed, if necessary, consumables and spare parts for the duration of the contract may not exceed 2100/ two thousand and one hundred euros without VAT. Upon exhaustion of the provided financial resource of the Assignor for the supplies in question, the Assignor will not place orders. The scope, volume and requirements for the performance of the public procurement are detailed and regulated in the Technical Specifications, an integral part of this documentation.

Machine translation (EU eTranslation) — official wording via the PDF link.

Contract

TypeServices
Estimated value€3,780
Published19 Oct 2026
ProcedureOpen procedure

Type of service

50 · Repair & maintenance
CPV 50320000

Clement What the numbers say about this buyer

  • 47% of this buyer's awards went to companies that had already won here before (56 awards since 2020, spread over 19 companies). That is well below the sector norm (75%) — this buyer switches suppliers more often than others.n = 56 awards since 2020
  • The award came in at a median 91% of the estimated value (5 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 60%.n = 5
  • 18% of awards went to companies from abroad (56 awards with a known winner country). Sector average: 0%.n = 56
  • The median procedure drew 2 bids (45 procedures with a bid count); 38% ended with a single bidder. Sector: median 1 bid.n = 45
  • 0% of the bids received came from small and medium-sized enterprises (10 procedures with a bid mix). Sector: 13%.n = 10

From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.

Clement
References and certificates from your home country count fully across the EU — that is what European procurement law is for.
You don't need a GmbH or Ltd for this procedure — sole traders and freelancers may bid (Art. 19 Dir. 2014/24/EU). Eligibility counts, not legal form. More in the guide →

What you must prove — eligibility criteria

›
Equipment, plant and technical facilities
1.Участникът следва да има опит в изпълнението на поръчки с идентичен или сходен предмет и обем през последните 3 (три) години от датата на подаване на офертата ( чл.63, ал.1, т.1, б.“б“ от ЗОП). Като сходен предмет следва да се приеме всеки договор за поддръж… read in fullcollapse
1.Участникът следва да има опит в изпълнението на поръчки с идентичен или сходен предмет и обем през последните 3 (три) години от датата на подаване на офертата ( чл.63, ал.1, т.1, б.“б“ от ЗОП). Като сходен предмет следва да се приеме всеки договор за поддръжка на офис техника, компютри и софтуер. Като сходен обем се приема минимум една изпълнена дейност. 2.Участникът следва да има на разположение сервизна база на територията на община Казанлък с техническо оборудване за изпитване, изследване и отстраняване на повреди, като посочи адрес, телефон и др. в Техническото предложение за изпълнение на поръчката. 3. Участникът следва да разполага с технически лица за изпълнение предмета на поръчката (минимум един), които имат професионален опит за изпълнението на предмета на поръчката и притежават професионална квалификация в областта на обслужване на компютри, преносими компютри, хардуер и софтуер, принтери, копирни машини, монитори, UPS устройства, мрежово оборудване, модеми, рутери и др. офис техника.
Requirement texts are quoted in the notice's original language — only the official wording is binding.

Tender documents — direct download

⤓
Annex 1
Specifications and annexes at the buyer — usually viewable without registration
⤓
Administrative conditions
The full notice, official wording

Who has won at this buyer so far

Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.

CompanyAwardsPeriod
БРИГАДА ЕООД92021–2026
БОШНАКОВ ЕООД72022–2026
МЕДИНА МЕД ООД42025
КИДАБАЙТ ЕООД32021–2023
"ТАЙРОН ИМПОРТ ЕКСПОРТ" ЕООД22021–2022
From the recorded awards · regular winners know this buyer's requirements — that is your competition.

How often this buyer tenders this kind of work

4
2024
6
2025
5
2026
15 procedures in this category since 2019. Public procurement repeats itself — those who know the rhythm prepare instead of reacting.

Contracting authority contact

·
Deadline — Monday 16 November at 23:59

Tactics

When this buyer has awarded in this sector, there was usually a single bid in the end. A solid bid has a real chance here. (Based on 4 completed awards — not a statement about this procedure.)

This procedure allows 29 days between publication and deadline — typical in this country is 30 (median of 1,862 procedures). A normal window for this market.

The deadline falls on a Monday — your last full working day is the Friday before. Have evidence and guarantees together by Thursday.

Foreign bidders

In Bulgaria · Repair & maintenance, 12 contracts went to foreign companies over the last 3 years (of 6,397 recorded awards).

Submission language: Bulgarian.

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

How to bid

Read the full notice — Original + documents
Goes directly to this tender on TED — Tenders Electronic Daily. The full specification and all annexes are there.
This procedure is published on 2 portals
Bids are submitted on ЦАИС ЕОП — TED carries the same notice, usually with the more detailed specification. Read both.
TEDNoticeЦАИС ЕОПSubmission portal
Put together the evidence — in Bulgarian
The criterion on the left, plus your price.
Submit via TED — Tenders Electronic Daily before the deadline
Electronic submission — allow time for the portal registration the first time.
To the procurement portal →Official notice on TED →
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