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UCaaS / CCaaS solution GRSK

UCaaS / CCaaS oplossing GRSK — original title

NLNetherlands · Eersel

Your path to submission

Deadline: 11 January 2027 at 12:00 — 71 days left.
You submit on TenderNed — not here and not by e-mail. ↗ Submission via TenderNed with an eHerkenning account — issuance for foreign firms can take time; apply early. Sort out account and signature first — not on submission day.
Offer and evidence in: Dutch.
Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.

Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

What the buyer is looking for

The agreement consists of the effective delivery and then making available of one UCaaS / CCaaS solution, including maintenance and support (from now on referred to as ‘the ICT performance’). The agreement is entered into for a period of at least 4 years plus the implementation phase. The agreement can then be extended unilaterally 3 times from the client for a period of up to 2 years each time. Subsequently, a transition extension of 12 months is included. During this transition grant, a notice period of 1 month applies. Cancellations can be made per 1st and 15th of the month. The starting date of the agreement is expected to be Q1 2027.

Machine translation (EU eTranslation) — official wording via the PDF link.

Contract

BuyerDe Gemeenschappelijk Regeling Samenwerking Kempengemeenten (GRSK)

TypeServices

Estimated value€2,000,000

Published15 Oct 2026

ProcedureOpen procedure

Contract period1 Mar 2027 → 28 Feb 2031

Type of service

64 · Post & telecom services

CPV 64214200 · 64200000 · 64214000

Clement

In comparable contracts in this sector nationwide (162 with a known bid count), usually only 2 offers came in — a solid bid has real chances.

References and certificates from your home country count fully across the EU — that is what European procurement law is for.

Selection criteria — in the procurement documents

The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in Dutch.

Tender documents — direct download

⤓

Annex 1

Specifications and annexes at the buyer — usually viewable without registration

⤓

Administrative conditions

The full notice, official wording

Contracting authority contact

Email[email protected]

Deadline — Monday, 11 January 2027 at 12:00

Tactics

When contracts were awarded in this country and sector, usually only one or two bids came in. A solid bid has a real chance here. (Based on 162 completed awards — not a statement about this procedure.)

This procedure allows 89 days between publication and deadline — typical in this country is 48 (median of 2,911 procedures). Much more generous than usual — time for a thorough bid rather than a quick one.

The deadline falls on a Monday — your last full working day is the Friday before. Have evidence and guarantees together by Thursday.

The rules of the market →

Foreign bidders

In the Netherlands · Post & telecom services, 11 contracts went to foreign companies over the last 3 years (of 233 recorded awards).

Submission language: Dutch.

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

How to bid

Read the full notice — Original + documents

Goes directly to this tender on TED — Tenders Electronic Daily. The full specification and all annexes are there.

This procedure is published on 2 portals

Bids are submitted on TenderNed — TED carries the same notice, usually with the more detailed specification. Read both.

TEDNoticeTenderNedSubmission portal

Put together the evidence — in Dutch

Certificates, references and your price — as set out in the notice.

Submit via TED — Tenders Electronic Daily before the deadline

Electronic submission — allow time for the portal registration the first time.

To the procurement portal →Official notice on TED →

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