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Basic Information Technology and Services
Perustietotekniikka ja -palvelut — original title
Your path to submission
- Deadline: 16 November at 12:00 — 15 days left.
- You submit on Hilma — not here and not by e-mail. ↗
- Offer and evidence in: Finnish.
- Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
What the buyer is looking for
The contracting entity requests a tender for the following basic information technology service package: • Service Desk and end user support including close support at the subscriber's sites • Microsoft services • Equipment management (workstations, tablets, mobiles, AV devices) • Related services as an option The procurement does not include telecommunications networks (WAN and switches, firewall, internet) The supplier must offer the package. Sub-tenders are not accepted. Alternative offers are not accepted unless the option has been specifically requested in the invitation to tender. The detailed information and tender requirements for this package can be found in Annex 1 to the invitation to tender, which indicates the minimum and quality requirements for the services to be provided. The procurement is not divided into lots because the procurement is a technically and functionally…
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… uniform ICT service package whose division into lots is not in the interest of the contracting entity due to the risks related to the reliability and overall responsibility of the services and the cost implications. The procurement procedure is an open procedure above the EU threshold. The procurement notice is published in the HILMA service (www.fi) and the European Union TED tender database is available in conjunction with the procurement documents.
Contract
Type of service
Clement What the numbers say about this buyer
- The median procedure drew 5 bids (41 procedures with a bid count); 22% ended with a single bidder. Sector: median 3 bids.n = 41
- 39% of this buyer's awards went to companies that had already won here before (57 awards since 2017, spread over 30 companies). 61% went to new names.n = 57 awards since 2017
- The award came in at a median 80% of the estimated value (11 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 82%.n = 11
- 2% of awards went to companies from abroad (57 awards with a known winner country). Sector average: 1%.n = 57
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 25/10/2026.
Selection criteria — via the ESPD
The buyer states in the notice that eligibility is proven through the European Single Procurement Document (ESPD); the concrete requirements are in the tender documents. The document analysis below extracts them from there — bid and evidence in Finnish.
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Caverion Suomi Oy | 4 | 2020–2021 |
| Koivuhuhta Ky | 4 | 2022–2025 |
| Vekka Liikenne Oy · LAHTI | 3 | 2019–2024 |
| Forssan Ympäristöurakointi Oy | 3 | 2020–2026 |
| Liikenne Rajala Oy | 2 | 2019–2021 |
How often this buyer tenders this kind of work
Tactics
When contracts were awarded in this country and sector, usually about 3 bids came in. A normal field for this market. (Based on 2,996 completed awards — not a statement about this procedure.)
This procedure allows 34 days between publication and deadline — typical in this country is 32 (median of 1,452 procedures). A normal window for this market.
The deadline falls on a Monday — your last full working day is the Friday before. Have evidence and guarantees together by Thursday.
Foreign bidders
In Finland · IT services, 51 contracts went to foreign companies over the last 3 years (of 4,856 recorded awards) — mostly from France, United States, Germany.
Submission language: Finnish.
How to bid
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