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M700.CN.1025 - Soft Facilities Management Services for MetroLink (TII)
Your path to submission
- Deadline: 16 November at 12:00 — 15 days left.
- You submit on eTenders Ireland — not here and not by e-mail. ↗
- Offer and evidence in: English.
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
Transport Infrastructure Ireland (TII), acting as the Sponsoring Agency for the Dublin MetroLink programme, is seeking to appoint a contractor for the provision of Soft Facilities Management (Soft FM) Services for MetroLink. TII has signed a new 10-year lease, with the option to extend up to a maximum of 15 years, for the MetroLink project team at Coopers Cross, a landmark mixed-use campus in Dublin’s North Docklands. The services to be included in the scope of this contract will be: • Staff requirements for the Coopers Cross Office including 2 x reception staff and 2 x facilities assistants. • Cleaning services and consumables; • Coffee machines (rental, servicing, maintenance, beans etc); • Office stationery and supplies; • Courier services; • Taxi services; • Postal services; • Franking machine services; • Canteen supplies (tea, coffee, sugar, biscuits); • Confidential shredding…
Show full description
… services; • Facilities equipment maintenance; • Fire extinguisher and first aid equipment maintenance (MetroLink controlled areas only); • Smoke detector servicing (MetroLink controlled areas only); • Zip Tap maintenance and Co2 supply (Coopers Cross office); and • Further Soft FM services to cater for support for MetroLink site offices to be set up in future.
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 5 months (19 awards, most recently May 2026) — by that rhythm the next award was due around October 2026. The last award went to McCann FitzGerald LLP.n = 19
- The median procedure drew 6 bids (382 procedures with a bid count); 8% ended with a single bidder. Sector: median 8 bids.n = 382
- 39% of this buyer's awards went to companies that had already won here before (465 awards since 2015, spread over 203 companies). 61% went to new names.n = 465 awards since 2015
- The award came in at a median 98% of the estimated value (6 awards with both estimate and value) — pricing at the estimate is usually about right here. Sector: 94%.n = 6
- 11% of awards went to companies from abroad (465 awards with a known winner country). Sector average: 8%.n = 465
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in English.
Eligibility analysis from the tender documents
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| BAM Contractors | 14 | 2021–2023 |
| Jons Civil Engineering Company Limited | 11 | 2016–2025 |
| Arup | 9 | 2018–2024 |
| McCann FitzGerald LLP | 8 | 2024–2026 |
| Colas JV | 7 | 2016–2026 |
How often this buyer tenders this kind of work
Tactics
When this buyer has awarded in this sector, usually about 4 bids came in. A normal field for this market. (Based on 18 completed awards — not a statement about this procedure.)
This procedure allows 35 days between publication and deadline — typical in this country is 31 (median of 876 procedures). A normal window for this market.
The deadline falls on a Monday — your last full working day is the Friday before. Have evidence and guarantees together by Thursday.
Foreign bidders
In Ireland · Business services, 525 contracts went to foreign companies over the last 3 years (of 8,134 recorded awards) — mostly from France, Germany, United Kingdom.
Submission language: English.
How to bid
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