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Tuomi Logistiikka Oy's SAP S/4HANA licenses, support, maintenance and development services
Tuomi Logistiikka Oy:n SAP S/4HANA lisenssit, tuki- ja ylläpito- sekä kehityspalvelut — original title
Your path to submission
- Deadline for requests to participate: 11 November at 12:00 — 10 days left. Two-stage procedure: by this deadline you submit a request to participate (proof of eligibility). Only shortlisted firms are then invited to submit a tender.
- You submit on Hilma — not here and not by e-mail. ↗
- Offer and evidence in: Finnish.
- Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
What the buyer is looking for
Tuomi Logistiikka Oy will tender out the SAP S/4HANA ERP system's supplier of licences, support services, maintenance and development work. A single supplier is chosen for the whole, as it simplifies management and reduces interfaces and costs. Combining licenses and maintenance also makes it easier to optimize licenses. Tuomi strives for cost-effective and high-quality support, maintenance and development services and a long-term partnership with the selected supplier. During the contract period, the goal is effective cooperation and the supplier's broad understanding of Tuomi's business. Competitive tendering is carried out by means of a negotiated procedure, the schedule of which is described below. Participation phase: October-November 2026 Negotiation phase: December 2026-January 2027 Tender phase: February-March 2027 Agreement and deployment: April 2027 The material attached to…
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… this request for participation is preliminary and will be negotiated as part of the negotiated procedure and supplemented by additional material. However, the Supplier shall take into account that the final contract will be concluded in accordance with the attached Contractor's model contract, taking into account the clarifications made on the basis of the negotiations. As part of the request to participate, the supplier must submit an indicative tender containing the following documents: - Standard service description and terms of service for the Supplier's service - RACI matrix of the BPO or equivalent licensing or service revenue model - Supplier's pricing model and preliminary, non-binding price estimate. The price estimate is given on the basis of the material and descriptions provided by the customer and the supplier's own standard service and delivery model.
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 6 months (35 awards, most recently August 2026) — the next award is due around February 2027 by that rhythm. The last award went to Intoit Oy.n = 35
- 33% of this buyer's awards went to companies that had already won here before (913 awards since 2017, spread over 556 companies). That is well below the sector norm (48%) — this buyer switches suppliers more often than others.n = 913 awards since 2017
- The median procedure drew 6 bids (721 procedures with a bid count); 3% ended with a single bidder. Sector: median 3 bids.n = 721
- The award came in at a median 95% of the estimated value (30 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 82%.n = 30
- 0% of the bids received came from other countries (20 procedures with a bid mix) — all bidders, not just the winners. Sector: 8%.n = 20
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in Finnish.
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Berner Oy · HELSINGFORS | 14 | 2022–2026 |
| OneMed Oy | 14 | 2024–2026 |
| Steripolar Oy · ESBO | 13 | 2020–2026 |
| Respecta Oy | 13 | 2021–2026 |
| B. Braun Medical Oy | 10 | 2024–2025 |
How often this buyer tenders this kind of work
Tactics
When this buyer has awarded in this sector, usually 43 or more bids came in. Many compete here — price and references decide. (Based on 32 completed awards — not a statement about this procedure.)
This procedure allows 30 days between publication and deadline — typical in this country is 32 (median of 1,471 procedures). A normal window for this market.
Foreign bidders
In Finland · IT services, 51 contracts went to foreign companies over the last 3 years (of 4,856 recorded awards) — mostly from France, United States, Germany.
Submission language: Finnish.
How to bid
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