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System support for handling travel services
Systemstöd för färdtjänsthandläggning — original title
Your path to submission
- Deadline for requests to participate: 10 November — 10 days left. Two-stage procedure: by this deadline you submit a request to participate (proof of eligibility). Only shortlisted firms are then invited to submit a tender. The source says 00:00 on the following day, i.e. midnight at the end of this day. That is why we show this day — as in the search and the morning edition.
- The submission point is stated in the notice (link on this page).
- Offer and evidence in: Swedish.
- Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
What the buyer is looking for
Umeå municipality intends to procure a new system support for transport service management for its permit unit. Each year, the Permit Unit makes approximately 1,400 decisions on transport services, approximately 250 decisions on national transport services and 250 decisions on parking permits for persons with reduced mobility. Every month, approximately 8-12.000 journeys travel services are made by travellers with a granted permit. A modern operational system is in demand to meet future demands for quality, efficiency, service and legal certainty. The requested system support shall support the needs in the processing and management of transport services, national transport services, RIAK and parking permits for persons with reduced mobility. The goal is: - An effective, efficient, safe, and long-term sustainable case management system - Efficient and legally secure workflows - A system…
Show full description
… that enables transport services and national transport services to work seamlessly between processing and exporting permits to contracted contractors. -A system that can be operated on-prem and offer a test and acceptance environment.
Contract
Type of service
Clement What the numbers say about this buyer
- 0% of this buyer's awards went to companies that had already won here before (404 awards since 2018, spread over 53 companies). 100% went to new names.n = 404 awards since 2018
- The median procedure drew 3 bids (358 procedures with a bid count); 18% ended with a single bidder.n = 358
- 13% of awards went to companies from abroad (404 awards with a known winner country).n = 404
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in Swedish.
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Kuusakoski Sverige AB | 1 | 2026 |
| Viljan Jour och Familjehem Stockholm AB | 1 | 2026 |
| Lystra Familjehem AB | 1 | 2026 |
| AlX Maskin i Rödånäs AB | 1 | 2026 |
| Parcer AB | 1 | 2026 |
Contracting authority contact
Tactics
When contracts were awarded in this country and sector, usually about 4 bids came in. A normal field for this market. (Based on 47 completed awards — not a statement about this procedure.)
This procedure allows 29 days between publication and deadline — typical in this country is 31 (median of 1,279 procedures). A normal window for this market.
Foreign bidders
In Sweden, 497 contracts went to foreign companies over the last 3 years (of 6,846 recorded awards) — mostly from Finland, Germany, Denmark.
Submission language: Swedish.
How to bid
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