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Managed Services and Consultancy for the Microsoft 365 Environment
Managed Services en Consultancy voor de Microsoft 365 Omgeving — original title
Your path to submission
- Deadline: 12 November at 13:00 — 11 days left.
- You submit on TenderNed — not here and not by e-mail. ↗ Submission via TenderNed with an eHerkenning account — issuance for foreign firms can take time; apply early. Sort out account and signature first — not on submission day.
- Offer and evidence in: Dutch.
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
The aim of this tender is to select one suitable service provider that can independently support Air Traffic Control Netherlands (LVNL) in the long-term management, maintenance and further development of the Microsoft 365 Environment, including custom applications and collaboration environments, with the emphasis on ensuring continuity, quality and innovation. The selected service provider provides specialist support services such as managed services (proactive, preventive and corrective management), knowledge sharing and further development, and works closely with the internal application management team to keep the Microsoft 365 Environment future-proof, efficient and optimally tailored to organizational needs. The estimated contract value is €3,000,000 for Service 1 and Service 2. However, LVNL has no purchase obligation with regard to Service 2 - Consultancy (further development).
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 6 months (4 awards, most recently October 2026) — the next award is due around April 2027 by that rhythm. The last award went to Sweco Nederland B.V.n = 4
- 2% of this buyer's awards went to companies that had already won here before (45 awards since 2015, spread over 23 companies). 98% went to new names.n = 45 awards since 2015
- 19% of the bids received came from small and medium-sized enterprises (18 procedures with a bid mix). Sector: 44%.n = 18
- 16% of awards went to companies from abroad (45 awards with a known winner country). Sector average: 8%.n = 45
- The median procedure drew 2 bids (35 procedures with a bid count); 26% ended with a single bidder. Sector: median 2 bids.n = 35
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 25/10/2026.
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in Dutch.
Eligibility analysis from the tender documents
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Stichting Koninklijk Nederlands Lucht- en Ruimtevaartcentrum | 2 | 2025–2026 |
| Detron ICT Groep | 1 | 2015 |
| National Aerospace Laboratory — NLR | 1 | 2015 |
| Munckhof Business Travel Venlo B.V. | 1 | 2026 |
| Thales Air Systems S.A.S | 1 | 2015 |
How often this buyer tenders this kind of work
Tactics
When this buyer has awarded in this sector, there was usually a single bid in the end. A solid bid has a real chance here. (Based on 3 completed awards — not a statement about this procedure.)
This procedure allows 31 days between publication and deadline — typical in this country is 48 (median of 2,911 procedures). Much tighter than usual: the first week counts.
Foreign bidders
In the Netherlands · IT services, 130 contracts went to foreign companies over the last 3 years (of 1,961 recorded awards) — mostly from Germany, France, Belgium.
Submission language: Dutch.
How to bid
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