Operating support system (DMS)

… and alerts to deviations. Functions include access control, fault management (including automatic fault location assessment), network modelling and simulation, interruption management, and reporting and analytics. In addition, the system supports capacity management, ground barrier protection calculation and protection status overview. System architecture, interface and integrations: The system is acquired into the subscriber's virtual environment as an on-premise solution. The system must be 24/7 available, fault-tolerant and duplicated. The user interface must be clear, map-based, mobile and browser-friendly, providing real-time updates and filtering options. The system must enable two-step authentication in remote operation. The system must be integrated into several external systems via the subscriber's integration platform, such as NIS, GIS, SCADA, customer information, weather system, task management, work control, measurement data, AMR and call system. Summary of the procurement: The procurement includes an information system package implemented in the client's own server or virtual environment, covering at least the system's software and licenses, installation, configuration, integrations, data migration, testing, documentation, user and maintenance training, production commissioning and contractual maintenance and support services. Support, maintenance and expert services related to the use of the user support system that is the subject of the procurement shall be provided in Finnish. More detailed service level and service content requirements are set out in the annexes to the preliminary invitation to tender. The scope and content of the procurement, as well as the related technical and operational specifications, are described in more detail in the indicative invitation to tender attached to this invitation to participate and its annexes. Some of the annexes to the preliminary invitation to tender are confidential and will only be sent to the tenderers selected for the tendering phase. During the procurement procedure, the Subscriber will provide the Tenderers with confidential information and material related to the Subscriber's critical infrastructure and its operations. To this end, the tenderer must sign the non-disclosure agreement attached to the request to participate and submit the signed agreement as an annex to the request to participate. Submitting the signed non-disclosure agreement is a prerequisite for disclosing the confidential material to the Tenderer. The customer operates in an industry that is critical to security of supply, and the object of the procurement is related to the management and maintenance of critical infrastructure. The Contracting Entity requires a basic security clearance in accordance with the Security Clearance Act for persons involved in the implementation of the Supplier's service. Based on the security assessment, the client decides on the acceptance of the person for tasks related to the subject matter of the procurement. Planned contract period for the procurement: The planned fixed-term contract period for the procurement is 1 May 2027 - 30 April 2037. After the expiry of the fixed-term contract period, the contract shall continue in force until further notice, which may be terminated by the Contracting Entity p