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Lift maintenance services 2026
Hissihuoltopalvelut 2026 — original title
Your path to submission
- Deadline: 10 November at 10:00 — 9 days left.
- You submit on Hilma — not here and not by e-mail. ↗
- Offer and evidence in: Finnish.
- Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
What the buyer is looking for
Helsingin kaupungin asunnot Oy (Heka) puts out to tender the maintenance services for lifts in residential buildings. The acquisition includes annual maintenance services for lifts, lift repairs based on unit prices and unpriced repairs based on offers. Annual maintenance and other lift repairs must maintain the safety, reliability, longevity, comfort and noise-free operation of the equipment and prevent damage to the equipment and its parts and surfaces. The duties must be carried out in accordance with current laws and regulations, the Finnish Safety and Chemicals Agency (Tukes) and the manufacturer's instructions, as well as good working practices and due care. The lifts are completed in different years and have several different manufacturers. The procurement is divided into five service areas. - south service area about 435 lifts - east service area about 395 lifts - north service…
Show full description
… area about 380 lifts - west service area about 335 lifts - special housing area about 100 lifts The number of items and lifts may change during the contract period. The lift information in the equipment lists (Annex 9) may be incomplete and subject to change during the contract period. One supplier is selected for each service area. The contract period is two (2) years and the option year of the contract is 1 + 1 years. · Helsingin kaupungin asunnot Oy (Heka) puts out to tender maintenance services for approximately 435 lifts in residential buildings in the southern service area. The acquisition includes annual maintenance services for lifts, lift repairs based on unit prices and unpriced repairs based on offers. Annual maintenance and other lift repairs must maintain the safety, reliability, longevity, comfort and noise-free operation of the equipment and prevent damage to the equipment and its parts and surfaces. The duties must be carried out in accordance with current laws and regulations, the Finnish Safety and Chemicals Agency (Tukes) and the manufacturer's instructions, as well as good working practices and due care. The lifts are completed in different years and have several different manufacturers. One supplier will be selected for the sub-area. The contract period is two (2) years and the option year of the contract is 1 + 1 years. · Helsingin kaupungin asunnot Oy (Heka) puts out to tender maintenance services for approximately 395 lifts in residential buildings in the eastern maintenance area. The acquisition includes annual maintenance services for lifts, lift repairs based on unit prices and unpriced repairs based on offers. Annual maintenance and other lift repairs must maintain the safety, reliability, longevity, comfort and noise-free operation of the equipment and prevent damage to the equipment and its parts and surfaces. The duties must be carried out in accordance with current laws and regulations, the Finnish Safety and Chemicals Agency (Tukes) and the manufacturer's instructions, as well as good working practices and due care. The lifts are completed in different years and have several different manufacturers. One supplier will be selected for the sub-area. The contract period is two (2) years and the option year of the contract is 1 + 1 years. · Helsingin kaupungin asunnot Oy (Heka) puts out to tender maintenance services for approximately 380 lifts in residential buildings in the northern maintenance area. The acquisition includes annual maintenance services for lifts, lift repairs based on unit prices and unpriced repairs based on offers. Annual maintenance and other lift repairs must maintain the safety, reliability, longevity, comfort and noise-free operation of the equipment and prevent damage to the equipment and its parts and surfaces. The duties must be carried out in accordance with current laws and regulations, the Finnish Safety and Chemicals Agency (Tukes) and the manufacturer's instructions, as well as good working practices and due care. The lifts are completed in different years and have several different manufacturers. One supplier will be selected for the sub-area. The contract period is two (2) years and the option year of the contract is 1 + 1 years. · Helsingin kaupungin asunnot Oy (Heka) puts out to tender maintenance services for approximately 335 lifts in residential buildings in the Western service area. The acquisition includes annual maintenance services for lifts, lift repairs based on unit prices and price
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 2 months (69 awards, most recently September 2026) — the next award is due around November 2026 by that rhythm. The last award went to N-CleanTech Oy (3207392-5)//LVI-Trio Oy (0631725-2)//MA-LVI Oy (3267076-2)//Steklus Oy.n = 69
- 29% of this buyer's awards went to companies that had already won here before (339 awards since 2017, spread over 196 companies). That is well below the sector norm (42%) — this buyer switches suppliers more often than others.n = 339 awards since 2017
- The median procedure drew 6 bids (224 procedures with a bid count); 6% ended with a single bidder. Sector: median 4 bids.n = 224
- 4% of awards went to companies from abroad (339 awards with a known winner country). Sector average: 2%.n = 339
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 31/10/2026.
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in Finnish.
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Sipa-Kon Oy | 13 | 2020–2026 |
| Vihertaiturit Ky (1082679-7)//Vihertaiturit Ky | 6 | 2020–2025 |
| Euro-Service Oy | 5 | 2021–2026 |
| Lem-Kem Oy | 4 | 2025 |
| Insinööritoimisto Vesitaito Oy | 4 | 2020–2021 |
How often this buyer tenders this kind of work
Tactics
When this buyer has awarded in this sector, usually 9 or more bids came in. Many compete here — price and references decide. (Based on 38 completed awards — not a statement about this procedure.)
This procedure allows 29 days between publication and deadline — typical in this country is 32 (median of 1,471 procedures). A normal window for this market.
Foreign bidders
In Finland · Repair & maintenance, 28 contracts went to foreign companies over the last 3 years (of 2,030 recorded awards) — mostly from Germany, Switzerland, France.
Submission language: Finnish.
How to bid
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