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Support services for operation, development and security of selected Microsoft platforms
Služby podpory prevádzky, rozvoja a bezpečnosti vybraných Microsoft platforiem — original title
Your path to submission
- Deadline for requests to participate: 6 November at 10:00 — 5 days left. Two-stage procedure: by this deadline you submit a request to participate (proof of eligibility). Only shortlisted firms are then invited to submit a tender.
- The submission point is stated in the notice (link on this page).
- Offer and evidence in: Slovak.
- Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
What the buyer is looking for
The subject of the contract is to ensure technological support, development and security of existing Microsoft platforms and solutions Exchange MVSR, SharePoint MV SR, AD, SCCM, File server, Virtualization platform for AD and CA infrastructure, Central management of MS platform logs, M365 solution and monitoring of MS platform. This includes providing a channel for reporting incidents, defect removal services and guaranteed solution availability, technology support services, consulting services regarding the operation and development of MS platforms, platform development, information and cybersecurity services.
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 3 months (9 awards, most recently May 2026) — by that rhythm the next award was due around August 2026. The last award went to Syntea software group a.s.n = 9
- 27% of this buyer's awards went to companies that had already won here before (1,351 awards since 2015, spread over 329 companies). That is well below the sector norm (42%) — this buyer switches suppliers more often than others.n = 1,351 awards since 2015
- The award came in at a median 81% of the estimated value (135 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 94%.n = 135
- The median procedure drew 2 bids (1,230 procedures with a bid count); 35% ended with a single bidder. Sector: median 2 bids.n = 1,230
- 18% of awards went to companies from abroad (1,351 awards with a known winner country). Sector average: 17%.n = 1,351
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 31/10/2026.
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in Slovak.
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| LM reklama s. r. o. | 17 | 2023–2026 |
| MICROCOMP - Computersystém s r. o. | 16 | 2024–2026 |
| IGGY-TRADE s.r.o. | 13 | 2023–2026 |
| NILTEX s. r. o. | 13 | 2023–2026 |
| Gratex International, a.s. | 11 | 2024–2026 |
How often this buyer tenders this kind of work
Tactics
When this buyer has awarded in this sector, usually only one or two bids came in. A solid bid has a real chance here. (Based on 7 completed awards — not a statement about this procedure.)
This procedure allows 29 days between publication and deadline — typical in this country is 30 (median of 773 procedures). A normal window for this market.
Foreign bidders
In Slovakia · IT services, 21 contracts went to foreign companies over the last 3 years (of 582 recorded awards) — mostly from Czechia, Austria, Poland.
Submission language: Slovak.
How to bid
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