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Acquisition of Managed Services for the governance, orchestration, support and security of Nova SBE's infrastructure and information systems, including the implementation of a unified Enterprise Service Management (ESM) platform and specialized technical capacity extension services
Aquisição de Serviços Geridos (Managed Services) para a governação, orquestração, suporte e segurança da infraestrutura e dos sistemas de informação da Nova SBE, contemplando a implementação de uma plataforma unificada de Enterprise Service Management (ESM) e serviços de extensão de capacidade técnica especializada — original title
Your path to submission
- Deadline for requests to participate: 5 November at 19:00 — 5 days left. Two-stage procedure: by this deadline you submit a request to participate (proof of eligibility). Only shortlisted firms are then invited to submit a tender.
- The submission point is stated in the notice (link on this page).
- Offer and evidence in: Portuguese.
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
Acquisition of Managed Services for the governance, orchestration, support and security of Nova SBE's infrastructure and information systems, including the implementation of a unified Enterprise Service Management (ESM) platform and specialized technical capacity extension services
Contract
Type of service
Clement What the numbers say about this buyer
- 43% of this buyer's awards went to companies that had already won here before (5,173 awards since 2012, spread over 1,457 companies). 57% went to new names.n = 5,173 awards since 2012
- The median procedure drew 3 bids (34 procedures with a bid count); 26% ended with a single bidder. Sector: median 3 bids.n = 34
- Not one of the 5,173 awards with a known winner country has gone to a foreign company so far. Sector average: 6%.n = 5,173
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
What you must prove — eligibility criteria
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Top Atlântico Viagens e Turismo, SA | 47 | 2017–2026 |
| Digitalis - Distribuição e Gestão Informática, Lda | 42 | 2017–2026 |
| Reload - Consultoria Informática, Unipessoal, Lda | 32 | 2016–2026 |
| João Jacinto Tomé, SA | 28 | 2014–2026 |
| VWR International - Material de Laboratório, Soc. Unipessoal, Lda | 22 | 2017–2026 |
How often this buyer tenders this kind of work
Tactics
When contracts were awarded in this country and sector, usually about 3 bids came in. A normal field for this market. (Based on 1,322 completed awards — not a statement about this procedure.)
This procedure allows 29 days between publication and deadline — typical in this country is 29 (median of 559 procedures). A normal window for this market.
Foreign bidders
In Portugal · IT services, 35 contracts went to foreign companies over the last 3 years (of 1,350 recorded awards) — mostly from Spain, Luxembourg, France.
Submission language: Portuguese.
How to bid
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