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Acquisition of Kiertokapula Oy's ICT basic information technology services

Kiertokapula Oy:n ICT-perustietotekniikkapalveluiden hankinta — original title

FIFinland · Hämeenlinna

Your path to submission

  1. Deadline: 9 November at 15:00 — 8 days left.
  2. You submit on Hilma — not here and not by e-mail. ↗
  3. Offer and evidence in: Finnish.
  4. Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

What the buyer is looking for

Kiertokapula Oy (hereinafter referred to as the "Procurement Unit" or the "Subscriber") requests your offer for Kiertokapula Oy's basic ICT information technology services in accordance with the tender specifications. The subject of the procurement is the following packages of basic information technology services: 1) User support services that include services necessary for solving IT problems of people using the IT environment, advising them on their use and supporting them in their work. Also includes the management of credentials and access rights; 2) Workstations Life Cycle Services, which includes a comprehensive set of services to ensure the efficient, safe and cost-effective operation of workstations and their accessories throughout their life cycle. The package also includes the procurement of workstations with a service device model; 3) Operation and Capacity Services, which…

Show full description

… include services that are essential for the necessary capacity of the server infrastructure and supporting communication infrastructure, and which ensure the efficient and reliable operation, management and control of the servers and supporting communication equipment with all necessary maintenance. The service area also includes the subscriber's on-prem Microsoft AD environment management service; 4) Cloud services, which include services that provide centralised management and control of public cloud services for cloud-based resources and services, the Service Area also includes M365 and Entra ID management services; 5) Telecommunications services, including internet connections of offices, connections between offices, local area network solutions, central firewall service and management and control services for telecommunications equipment 6) Information security services, including a 24/7 type of automated incident response service implemented in connection with a service point and a customer security product operation service (e.g. Defender, Sentinel) 7) Professional services, include specialised professional expert work and consulting services that support IT infrastructure, information systems, information security and operational planning, optimisation, development, expansion and renewal; and 6) Service management, which includes services related to the management and development of the service package to be procured, as well as services related to IT processes. The subject of the contract and the terms and conditions of the contract are described in more detail in the annexes to the invitation to tender. Tendering is carried out through an open procedure, on the basis of which one (1) contract supplier is selected. The tenderer with the highest scores will be selected as the contractor. In equal situations, the winner of the procurement will be determined as described in Appendix 1 (Instructions and Comparative Criteria). Procurement is not divided into sub-areas to ensure the smooth running of services. Parallel and alternative offers are prohibited. The selection criteria for competitive tendering are the overall economic advantage, the weight of the price being 60 points and the weight of the quality 40 points. The fixed-term duration of the contract is 3 years, after which the contract continues for an indefinite period. The contract period begins at the earliest after the procurement decision has become final. The aim is for the agreement period to enter into force on 15 December 2026. With regard to the subject matter of the procurement, the contracting entity notes that it has fixed-term contracts for some services, which affects the deployment of services: - Operation and capacity services can be commissioned by 31 December 2027 and the commissioning project must be completed accordingly - Telecommunications services can be commissioned by 31 March 2028 and the commissioning project must be completed accordingly. Tenderers must submit their tenders as described in Annex 1 (Instructions and comparative criteria) to the invitation to tender and in the other procurement documents. N.B.: In case of problems with the use of the Offering Service, the provider should contact Cloudia Support: [email protected] / 020 7661075. Kiertokapula Oy is not responsible for the Tarjouspalvelu.fi supplier portal.

Machine translation (EU eTranslation) — official wording via the PDF link.

Contract

TypeServices
Estimated value€1,200,000
Published7 Oct 2026
ProcedureOpen procedure
Reserved for SMEs

Type of service

72 · IT services30 · Office & computing machinery
CPV 72000000 · 30000000 · 72600000 · 72700000

Clement What the numbers say about this buyer

  • 54% of this buyer's awards went to companies that had already won here before (124 awards since 2018, spread over 46 companies). 46% went to new names.n = 124 awards since 2018
  • The award came in at a median 96% of the estimated value (16 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 82%.n = 16
  • The median procedure drew 3 bids (101 procedures with a bid count); 7% ended with a single bidder. Sector: median 3 bids.n = 101
  • 4% of awards went to companies from abroad (124 awards with a known winner country). Sector average: 1%.n = 124

From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.

Clement
References and certificates from your home country count fully across the EU — that is what European procurement law is for.

Selection criteria — in the procurement documents

The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in Finnish.

Tender documents — direct download

⤓
Annex 1
Specifications and annexes at the buyer — usually viewable without registration
⤓
Administrative conditions
The full notice, official wording

Who has won at this buyer so far

Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.

CompanyAwardsPeriod
Urbaser Oy132018–2026
Remeo Oy102023–2026
Lassila Tikanoja Oyj62020–2026
Ympäristönhuolto Kotilainen Oy (2775102-3)//Jätehuolto Laine Oy62018–2022
Verdis Oy62023–2026
From the recorded awards · regular winners know this buyer's requirements — that is your competition.

How often this buyer tenders this kind of work

1
2020
5
2021
2
2024
1
2026
9 procedures in this category since 2019. Public procurement repeats itself — those who know the rhythm prepare instead of reacting.

Contracting authority contact

·
Deadline — Monday 9 November at 15:00

Tactics

When contracts were awarded in this country and sector, usually about 3 bids came in. A normal field for this market. (Based on 2,996 completed awards — not a statement about this procedure.)

This procedure allows 34 days between publication and deadline — typical in this country is 32 (median of 1,471 procedures). A normal window for this market.

The deadline falls on a Monday — your last full working day is the Friday before. Have evidence and guarantees together by Thursday.

Foreign bidders

In Finland · IT services, 51 contracts went to foreign companies over the last 3 years (of 4,856 recorded awards) — mostly from France, United States, Germany.

Submission language: Finnish.

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

How to bid

Read the full notice — Original + documents
Goes directly to this tender on TED — Tenders Electronic Daily. The full specification and all annexes are there.
This procedure is published on 2 portals
Bids are submitted on Hilma — TED carries the same notice, usually with the more detailed specification. Read both.
TEDNoticeHilmaSubmission portal
Put together the evidence — in Finnish
Certificates, references and your price — as set out in the notice.
Submit via TED — Tenders Electronic Daily before the deadline
Electronic submission — allow time for the portal registration the first time.
To the procurement portal →Official notice on TED →
We pull data from millions of notices. If the link here does not work, report it — we will find the right one.

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