Development of IP KC/HD
Razvoj IP KC/HD
Croatia · Zagreb · how to bid here →
Your path to submission
- Deadline: 19 October at 10:00 — 15 days left.
- The submission point is stated in the notice (link on the right).
- Offer and evidence in: HRV.
- Collect your evidence — use the eligibility analysis above: it lists the requirements and, for known certificates, how to get them.
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 3 months (17 awards, most recently August 2026) — the next award is due around December 2026 by that rhythm. The last award went to Gaurus d.o.o..n = 17
- 71% of this buyer's awards went to companies that had already won here before (956 awards since 2018, spread over 181 companies). 29% went to new names.n = 956 awards since 2018
- The median procedure drew 2 bids (301 procedures with a bid count); 46% ended with a single bidder. Sector: median 1 bids.n = 301
- The award came in at a median 100% of the estimated value (323 awards with both estimate and value) — pricing at the estimate is usually about right here. Sector: 98%.n = 323
- 1% of the bids received came from other countries (218 procedures with a bid mix) — all bidders, not just the winners. Sector: 8%.n = 218
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 04/10/2026.
Foreign bidders
In Croatia · IT services, 47 contracts went to foreign companies over the last 3 years (of 1,338 recorded awards) — mostly from Germany, Switzerland, United Kingdom.
Submission language: HRV.
Typical field: median 1 (from 17 awards).
What the buyer is looking for
The subject of the procurement is the improvement of the existing, i.e. the establishment of a modern, centralised and scalable system for incident, request and communication management within the Customs Administration, which will enable more efficient operational work of the Helpdesk service and improve the quality of customer support. The amount of the subject-matter of the procurement is in accordance with the Annex to the Tender documentation – Cost statement, which is an integral part of the Tender documentation.
What you must prove — eligibility criteria
Contract
Who has won here before
| Company | Awards | Period |
|---|---|---|
| COMBIS d.o.o. | 108 | 2018–2026 |
| Atalian Global Services Croatia d.o.o. | 37 | 2021–2025 |
| Hrvatski Telekom d.d. | 20 | 2019–2025 |
| DOMUS GRUPA D.O.O. | 19 | 2021–2025 |
| ADRIA GRUPA D.O.O. | 18 | 2020–2025 |
How often this buyer tenders this
Who knows the rhythm prepares instead of reacting.