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Case No. 31220688 Maintenance of the Rijkswaterstaat Customer Panel for at least 4 years, as well as digital guidance and reporting on panel surveys
Zaaknr. 31220688 Gedurende tenminste 4 jaar instandhouden van het Klantenpanel Rijkswaterstaat, alsmede het digitaal begeleiden en rapporteren over de panelonderzoeken — original title
Your path to submission
- Deadline: 12 November at 15:00 — 11 days left.
- You submit on TenderNed — not here and not by e-mail. ↗ Submission via TenderNed with an eHerkenning account — issuance for foreign firms can take time; apply early. Sort out account and signature first — not on submission day.
- Offer and evidence in: Dutch.
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
Taking over or developing the Rijkswaterstaat Customer Panel with three (3) sub-panels, including maintaining it for at least four (4) years, for carrying out research under a relevant sub-panel, as well as digitally supervising and reporting on the panel investigations For at least four (4) years maintaining the Rijkswaterstaat Customer Panel, consisting of three (3) sub-panels, for carrying out at least 40 permanent studies over 4 years, and a maximum of 20 additional, including twice an option to extend it by one year
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 2 months (8 awards, most recently June 2026) — by that rhythm the next award was due around August 2026. The last award went to Centraal bureau voor de statistiek.n = 8
- The median procedure drew just one bid (130 procedures with a bid count); 50% ended with a single bidder. Sector: median 4 bids.n = 130
- 19% of this buyer's awards went to companies that had already won here before (141 awards since 2015, spread over 46 companies). 81% went to new names.n = 141 awards since 2015
- 18% of awards went to companies from abroad (141 awards with a known winner country). Sector average: 3%.n = 141
- 61% of the bids received came from small and medium-sized enterprises (69 procedures with a bid mix). Sector: 34%.n = 69
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in Dutch.
Eligibility analysis from the tender documents
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Nederlandse Organisatie voor toegepast-natuurwetenschappelijk onderzoek TNO | 8 | 2024–2026 |
| Stichting Deltares · Delft | 4 | 2024 |
| HaskoningDHV Nederland B.V. | 3 | 2024–2025 |
| Significance B.V. | 3 | 2024–2025 |
| 4cast B.V. | 3 | 2025–2026 |
How often this buyer tenders this kind of work
Tactics
When this buyer has awarded in this sector, there was usually a single bid in the end. A solid bid has a real chance here. (Based on 8 completed awards — not a statement about this procedure.)
This procedure allows 46 days between publication and deadline — typical in this country is 48 (median of 2,911 procedures). A normal window for this market.
Foreign bidders
In the Netherlands · Business services, 193 contracts went to foreign companies over the last 3 years (of 6,646 recorded awards) — mostly from France, Germany, United Kingdom.
Submission language: Dutch.
How to bid
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