Open procedure for the awarding of the three-year service of operational management, specialist support and Help Desk of RSM information systems
Procedura aperta per l’affidamento del servizio triennale di conduzione operativa, supporto specialistico ed Help Desk dei sistemi informativi di RSM
Italy · roma · how to bid here →
Your path to submission
- Deadline: 29 September at 00:00 — 14 days left.
- The submission point is stated in the notice (link on the right).
- Offer and evidence in: ITA.
- Collect your evidence — the eligibility requirements are listed above; for many of them the analysis explains how to obtain them.
Clement What the numbers say about this buyer
- 5% of this buyer's awards went to companies that had already won here before (43 awards since 2019, spread over 14 companies). That is well below the sector norm (18%) — this buyer switches suppliers more often than others.n = 43 awards since 2019
- The award came in at a median 93% of the estimated value (6 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 70%.n = 6
- The median procedure drew 3 bids (34 procedures with a bid count); 24% ended with a single bidder. Sector: median 3 bids.n = 34
- 2% of awards went to companies from abroad (43 awards with a known winner country). Sector average: 1%.n = 43
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 13/09/2026.
Foreign bidders
In Italy · IT services, 77 contracts went to foreign companies over the last 3 years (of 6,154 recorded awards) — mostly from Germany, France, Belgium.
Typical field: median 3 (from 1,289 awards).
What the buyer is looking for
The summary in English is being prepared. The official description below is in the original language (DE).
Show original description (DE)
service desk
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on the right), not in the EU form. The document analysis below extracts them from there — bid and evidence in ITA.
Contract
Who has won here before
| Company | Awards | Period |
|---|---|---|
| ENGINE S.P.A. | 2 | 2025 |
| MUNICIPIA S.P.A. | 2 | 2025 |
| Factor-y S.r.l. | 1 | 2025 |
| HARPA ITALIA S.R.L. | 1 | 2026 |
| ITS Controlli Tecnici S.p.A. (Mandataria) | 1 | 2025 |
How often this buyer tenders this
Who knows the rhythm prepares instead of reacting.