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Procurement of services under the Disability Services Act
Vammaispalvelulain mukaisten palvelujen hankinta — original title
Your path to submission
- Deadline for requests to participate: 30 September 2029 at 10:00 — 1064 days left. Two-stage procedure: by this deadline you submit a request to participate (proof of eligibility). Only shortlisted firms are then invited to submit a tender.
- You submit on Hilma — not here and not by e-mail. ↗
- Offer and evidence in: Finnish.
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
Personal assistance refers to assisting a person with a disability at home and outside the home in daily activities, work and study, interaction, leisure activities or participation in society. Personal assistance is intended for situations where a person with a disability necessarily needs the assistance of another person in these activities. The purpose of personal assistance is to ensure that a disabled person's right to self-determination is realised on an equal basis with others, even in situations where he or she needs the help of another person. Personal assistance is intended for persons with disabilities who, independently or with support, are able to form and express their will about the content of the assistance. Personal assistance may include self-care measures taken by an assistant related to the maintenance of health and treatment in accordance with the instructions for a…
Show full description
… long-term illness. The client arranges for the client and, if necessary, the assistant, the guidance required by these measures. The subject matter of the procurement system is described in more detail in the Annex "Principles of the Service Provider Register" to the request for participation. The subject of the procurement is described in more detail in each internal call for tenders in the service provider register. · PREPARATION is a goal-oriented service designed to strengthen the skills needed in the independent life of a person with a disability and to improve the ability of a person with a disability to function in situations of life change. Coaching is intended for situations where a person with a disability needs support to learn new or strengthen existing skills needed for independent living, or to act or prepare for a change in their life. Coaching does not replace medical rehabilitation services. Coaching includes, as necessary, practicing informational and social interaction, teaching sign language or guiding the use of communication methods that support and replace speech, and providing support in the event of a change in the functional capacity, operating environment or family situation of a person with disabilities or in other similar change situations. Coaching can be carried out as a personal or group service or as part of another service. Coaching can be arranged as part of the disabled person's own training for their family and other close persons. SPECIAL PARTICIPATION SUPPORT is a service that promotes the participation and inclusion of a person with disabilities and includes the necessary guidance in social interaction and in finding and implementing leisure activities that the person with disabilities enjoys. It can be arranged outside the home and home. The purpose of special inclusion support is to safeguard the right of persons with disabilities to participate and participate in social interaction situations and leisure activities, even when they are unable, independently or supported, to form and express their will about the content of the assistance or when personal assistance is not a suitable service for them. The purpose of supported decision-making is to support a person with a disability in decision-making so that he or she can make and implement decisions concerning his or her own life. Supported decision-making includes the support needed in the decision-making process to acquire knowledge, understand things, assess decision-making and policy options and their impacts, form and express one's own opinion, make and implement decisions, and other similar activities. A support person may not take a stand or decide matters on behalf of a person with a disability. Supported decision-making may take place as a separate service or as part of another service. Supported decision-making as a stand-alone service is intended for situations where a person with a disability needs support in order to make significant decisions concerning his or her own life that are not part of everyday life. Supported decision-making does not replace the organisation of guardianship as referred to in the Guardianship Act. Procurement system k
Contract
Type of service
Clement What the numbers say about this buyer
- The median procedure drew 18 bids (225 procedures with a bid count); 8% ended with a single bidder. Sector: median 11 bids.n = 225
- In this sector the buyer awards roughly every 3 months (144 awards, most recently January 2026) — by that rhythm the next award was due around April 2026. The last award went to KotiHammas Oy (2547260-2)//PlusTerveys Hammasklinikat Oy.n = 144
- 26% of this buyer's awards went to companies that had already won here before (293 awards since 2022, spread over 201 companies). That is well below the sector norm (38%) — this buyer switches suppliers more often than others.n = 293 awards since 2022
- The award came in at a median 58% of the estimated value (10 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 88%.n = 10
- 1% of awards went to companies from abroad (293 awards with a known winner country). Sector average: 3%.n = 293
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
What you must prove — eligibility criteria
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Helkama-Autokauppa Oy | 8 | 2025–2026 |
| PlusTerveys Hammasklinikat Oy | 6 | 2023–2026 |
| Auto-Bon Oy | 4 | 2025 |
| KotiHammas Oy | 4 | 2024–2025 |
| Oy Stefan Forsberg Ab | 4 | 2023 |
How often this buyer tenders this kind of work
Contracting authority contact
Tactics
When this buyer has awarded in this sector, usually 18 or more bids came in. Many compete here — price and references decide. (Based on 140 completed awards — not a statement about this procedure.)
This procedure allows 1805 days between publication and deadline — typical in this country is 32 (median of 1,471 procedures). Much more generous than usual — time for a thorough bid rather than a quick one.
Foreign bidders
In Finland · Health & social work, 29 contracts went to foreign companies over the last 3 years (of 6,711 recorded awards) — mostly from Sweden, Germany, Poland.
Submission language: Finnish.
How to bid
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