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Procurement of services for persons with disabilities

Vammaisten henkilöiden palvelujen hankinta — original title

FIFinland · Hyvinkää
Dynamic purchasing system. Suppliers can join at any time; the date shown is the end of the system, not a submission deadline. Individual contracts are later awarded among admitted participants only.

Your path to submission

  1. Deadline for requests to participate: 30 October 2031 at 10:00 — 1824 days left. Two-stage procedure: by this deadline you submit a request to participate (proof of eligibility). Only shortlisted firms are then invited to submit a tender.
  2. You submit on Hilma — not here and not by e-mail. ↗
  3. Offer and evidence in: Finnish.
  4. Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

What the buyer is looking for

The subject of the procurement in category 1 is Personal assistance services. Personal assistance refers to assisting a person with a disability at home and outside the home in daily activities, work and study, interaction, leisure activities or participation in society. Personal assistance is intended for situations where a person with a disability necessarily needs the assistance of another person in these activities. The subject of the procurement system is described in more detail in the appendix to the request for participation The principles of the Service Provider Register. The subject of the procurement is described in more detail in each internal call for tenders in the service provider register. · The procurement targets in category 2 are coaching, specific inclusion support and supported decision-making. Coaching is a goal-oriented service, the purpose of which is to…

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… strengthen the skills needed in the independent life of a person with a disability and to improve the functional capacity of a person with a disability in situations of life change. Coaching is intended for situations where a person with a disability needs support to learn new or strengthen existing skills needed for independent living, or to act or prepare for a change in their life. Coaching does not replace medical rehabilitation services. Coaching can be arranged as part of the disabled person's own training for their family and other close persons. Special inclusion support is a service that promotes the participation and inclusion of a person with disabilities and includes the necessary guidance in social interaction and in finding and implementing leisure activities that the person with disabilities prefers. It can be arranged outside the home and home. The purpose of special inclusion support is to safeguard the right of persons with disabilities to participate and participate in social interaction situations and leisure activities, even when they are unable, independently or supported, to form and express their will about the content of the assistance or when personal assistance is not a suitable service for them. The purpose of supported decision-making is to support persons with disabilities in decision-making so that they can make and implement decisions concerning their own lives. Supported decision-making includes the support needed in the decision-making process to obtain information, understand matters, evaluate decision-making and policy options and their impacts, form and express one's own opinion, make and implement decisions, and other similar activities. A support person may not take a stand or decide matters on behalf of a person with a disability. The subject of the procurement system is described in more detail in the appendix to the request for participation The principles of the Service Provider Register. The subject of the procurement is described in more detail in each internal call for tenders in the service provider register. · The procurement targets in category 3 are housing allowance, child housing allowance, short-term care and demanding multi-professional support. The purpose of housing allowance is to enable persons with disabilities to live as independently as possible, even when they need help or support in housing. Housing allowance is intended for situations where a person with a disability needs assistance or support in order to carry out their daily activities. If necessary, housing support may be combined with health care services arranged at home on the basis of the Health Care Act, or with services organised on the basis of the Social Welfare Act or other acts, in such a way that they form a service package that meets the individual needs of the person. Housing allowance can be arranged for an individual dwelling or group housing. The primary purpose of a child's housing allowance is to ensure that a disabled child is able to live at home with his or her own family and receive care in accordance with his or her individual needs, opportunity for inclusion and a safe environment for growth. Child housing allowance can be arranged outside the home

Machine translation (EU eTranslation) — official wording via the PDF link.

Contract

TypeServices
Estimated value€400,000,000
Published11 Mar 2026
ProcedureRestricted procedure
Reserved for SMEs

Type of service

85 · Health & social work
CPV 85000000 · 85310000 · 85311000 · 85311200

Clement What the numbers say about this buyer

  • The median procedure drew 103 bids (500 procedures with a bid count); 4% ended with a single bidder. Sector: median 11 bids.n = 500
  • In this sector the buyer awards roughly every 3 months (369 awards, most recently September 2026) — the next award is due around December 2026 by that rhythm. The last award went to Aarre Avustajat Oy (2969310-3)//AbrarTuki Palvelut (3418549-6)//Avustajaklinikka Oy (3574092-2)//Avustajasi Validia Oy (3119852-3)//Avustajavälitys Oy (3283957-2)//Bene Terveyspalvelut Oy (3352014-1)/.n = 369
  • 30% of this buyer's awards went to companies that had already won here before (677 awards since 2022, spread over 470 companies). 70% went to new names.n = 677 awards since 2022
  • The award came in at a median 96% of the estimated value (11 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 88%.n = 11
  • 1% of awards went to companies from abroad (677 awards with a known winner country). Sector average: 3%.n = 677

From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.

Clement
References and certificates from your home country count fully across the EU — that is what European procurement law is for.

Selection criteria — in the procurement documents

The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in Finnish.

Tender documents — direct download

⤓
Annex 1
Specifications and annexes at the buyer — usually viewable without registration
⤓
Administrative conditions
The full notice, official wording

Who has won at this buyer so far

Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.

CompanyAwardsPeriod
K Auto Oy102025–2026
Attendo Oy82024–2025
Rinnekodit Oy72024–2025
Yrjö ja Hanna Oy62024–2025
Tunne Hoiva Oy62024–2026
From the recorded awards · regular winners know this buyer's requirements — that is your competition.

How often this buyer tenders this kind of work

1
2022
19
2023
35
2024
42
2025
23
2026
120 procedures in this category since 2019. Public procurement repeats itself — those who know the rhythm prepare instead of reacting.

Contracting authority contact

·
Deadline — Thursday, 30 October 2031 at 10:00
Deadline for requests to participate

Tactics

When this buyer has awarded in this sector, usually 47 or more bids came in. Many compete here — price and references decide. (Based on 215 completed awards — not a statement about this procedure.)

This procedure allows 2059 days between publication and deadline — typical in this country is 32 (median of 1,471 procedures). Much more generous than usual — time for a thorough bid rather than a quick one.

Foreign bidders

In Finland · Health & social work, 29 contracts went to foreign companies over the last 3 years (of 6,711 recorded awards) — mostly from Sweden, Germany, Poland.

Submission language: Finnish.

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

How to bid

Read the full notice — Original + documents
Goes directly to this tender on TED — Tenders Electronic Daily. The full specification and all annexes are there.
This procedure is published on 2 portals
Bids are submitted on Hilma — TED carries the same notice, usually with the more detailed specification. Read both.
TEDNoticeHilmaSubmission portal
Put together the evidence — in Finnish
Certificates, references and your price — as set out in the notice.
Submit via TED — Tenders Electronic Daily before the deadline
Electronic submission — allow time for the portal registration the first time.
To the procurement portal (submission) →Official notice on TED →
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