How to bid in this country: portals, deadlines, thresholds →
Intervention and on-call service
Interventions- und Rufbereitschaftsdienst — original title
Your path to submission
- Deadline: 9 November — 9 days left. The source gives only the day, no time of day — on the portal the deadline is usually in the morning. Check the exact time there before you plan.
- The submission point is stated in the notice (link on this page).
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
The summary in English is being prepared. The official description below is in the original language (DE).
Show original description (DE)
Die AOK schreibt die Interventions- und Rufbereitschaft für ihre Gebäude außerhalb der Dienstzeiten aus. Der Sitz des AG ist Düsseldorf. · Die Leistung umfasst die Einleitung von Interventionsdiensten bzw.- maßnahmen. Dazu gehören die · - Bereitstellung einer Notruf- und Serviceleitstelle (NSL) · - Aufschaltung von Gefahrenmeldeanlagen (sofern vorhanden), · - Benachrichtigung ausgewählter Kontaktpersonen, · - Verständigung von Polizei, Feuerwehr und Rettungsdienst, · - Objektkontrolle und -sicherung bei Gefahrensituation · Die AOK behält sich vor, während der Vertragslaufzeit weitere Dienste des Auftragnehmers (nachfolgend AN genannt) entsprechend seines Firmenportfolios zu beauftragen. · siehe Vergabeunterlagen
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 3 months (31 awards, most recently December 2024) — by that rhythm the next award was due around March 2025. The last award went to Aperto GmbH.n = 31
- The median procedure drew just one bid (204 procedures with a bid count); 72% ended with a single bidder. Sector: median 4 bids.n = 204
- 37% of this buyer's awards went to companies that had already won here before (209 awards since 2018, spread over 133 companies). 63% went to new names.n = 209 awards since 2018
- Across 6 procedures with structured selection criteria, this buyer most often required: Trade register enrolment (4 of 6), Staff qualifications (2 of 6), References: services (1 of 6), Minimum turnover in the contract field (1 of 6).n = 6
- Not one of the 209 awards with a known winner country has gone to a foreign company so far. Sector average: 1%.n = 209
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
Eligibility analysis from the tender documents
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Novartis Pharma GmbH · Nürnberg | 18 | 2015–2024 |
| Bayer Vital GmbH · Leverkusen | 8 | 2018–2025 |
| s. Beschreibung des Auftrags · s. Beschreibung des Auftrags | 6 | 2017–2019 |
| GlaxoSmithKline GmbH & Co. KG · München | 6 | 2017–2024 |
| Servier Deutschland GmbH · München | 6 | 2015–2023 |
How often this buyer tenders this kind of work
Tactics
When this buyer has awarded in this sector, usually only one or two bids came in. A solid bid has a real chance here. (Based on 39 completed awards — not a statement about this procedure.)
This procedure allows 36 days between publication and deadline — typical in this country is 32 (median of 20,496 procedures). Much more generous than usual — time for a thorough bid rather than a quick one.
The deadline falls on a Monday — your last full working day is the Friday before. Have evidence and guarantees together by Thursday.
Foreign bidders
In Germany · Business services, 349 contracts went to foreign companies over the last 3 years (of 29,674 recorded awards) — mostly from Belgium, Italy, United Kingdom.
How to bid
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