Friedrich & ClementBETA

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AI-based clinical documentation software service

Tehisintellektil põhinev kliinilise dokumenteerimise tarkvarateenus — original title

EEEstonia · Narva linn

Your path to submission

  1. Deadline: 30 October at 12:00 — 9 days left.
  2. You submit on Riigihangete register — not here and not by e-mail. ↗
  3. Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

What the buyer is looking for

SA Narva Hospital organises an open procurement procedure with the aim of concluding a contract for the rental of a software service for clinical documentation based on artificial intelligence. In the course of the service, the oral speech of a medical professional, conversations with the patient and other oral information related to medical documentation are converted into electronic text, which can be electronically processed, automatically translated, reproduced and stored. The transcribed information is stored in the information system of SA Narva Hospital (HEDA) and is used when compiling and supplementing medical documentation. / Grounds for exclusion and qualification criteria: See the procurement documents

Machine translation (EU eTranslation) — official wording via the PDF link.

Contract

BuyerSihtasutus NARVA HAIGLA
TypeServices
Estimated valuevalue not published
Published13 Oct 2026
ProcedureOpen procedure

Type of service

72 · IT services
CPV 72260000

Clement What the numbers say about this buyer

  • 100% of the bids received came from other countries (16 procedures with a bid mix) — all bidders, not just the winners. Sector: 17%.n = 16
  • The median procedure drew just one bid (23 procedures with a bid count); 78% ended with a single bidder. Sector: median 6 bids.n = 23
  • 13% of this buyer's awards went to companies that had already won here before (24 awards since 2018, spread over 13 companies). That is well below the sector norm (42%) — this buyer switches suppliers more often than others.n = 24 awards since 2018
  • 8% of awards went to companies from abroad (24 awards with a known winner country). Sector average: 22%.n = 24
  • 100% of the bids received came from small and medium-sized enterprises (16 procedures with a bid mix). Sector: 88%.n = 16

From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 18/10/2026.

Clement
References and certificates from your home country count fully across the EU — that is what European procurement law is for.

Who has won at this buyer so far

Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.

CompanyAwardsPeriod
OÜ Ehitustrust22025–2026
aktsiaselts Surgitech22025
aktsiaselts EHITUSFIRMA RAND JA TUULBERG22025–2026
Osaühing SIRKEL&MALL12025
sihtasutus Põhja-Eesti Regionaalhaigla12025
From the recorded awards · regular winners know this buyer's requirements — that is your competition.
·
Deadline — Friday 30 October at 12:00

Tactics

When contracts were awarded in this country and sector, usually 6 or more bids came in. Many compete here — price and references decide. (Based on 1,209 completed awards — not a statement about this procedure.)

This procedure allows 17 days between publication and deadline — typical in this country is 31 (median of 601 procedures). Much tighter than usual: the first week counts.

Foreign bidders

In Estonia · IT services, 106 contracts went to foreign companies over the last 3 years (of 1,226 recorded awards) — mostly from Finland, Germany, Belgium.

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

How to bid

Read the full notice — Original + documents
Goes directly to this tender on Riigihangete register. The full specification and all annexes are there.
Put together the evidence
Certificates, references and your price — as set out in the notice.
Submit via Riigihangete register before the deadline
Electronic submission — allow time for the portal registration the first time.
To the procurement portal →
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