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Common-Use-Infrastruktur für die Passagierabfertigung am Flughafen Frankfurt (Future CUTE)

DEGermany

Your path to submission

Deadline for requests to participate: 30 November at 14:00 — 29 days left. Two-stage procedure: by this deadline you submit a request to participate (proof of eligibility). Only shortlisted firms are then invited to submit a tender.
You submit on HAD — Hessische Ausschreibungsdatenbank — not here and not by e-mail. ↗ Free bidder account on the state platform required; electronic submission, usually plain text form. Sort out account and signature first — not on submission day.
Offer and evidence in: German.
Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.

Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

What the buyer is looking for

Common-use infrastructure for passenger handling at Frankfurt Airport (Future CUTE) Common-use infrastructure for passenger handling at Frankfurt Airport (Future CUTE) Common-use infrastructure for passenger handling at Frankfurt Airport (Future CUTE) Fraport AG Frankfurt Airport Services Worldwide ("Fraport") operates Frankfurt Airport and, in addition, several other airports, terminals and service companies worldwide, alone or together with third parties. As part of this process, Fraport AG is tendering a full-service contract for the provision, implementation, operation and maintenance of the common-use infrastructure in Terminal 1 and Terminal 3. This includes in particular: Full service for CUPPS workstations at check-in and gate Full service for CUSS kiosks and BagTag machines Full service for the provided self-boarding gates Full service for biometrics HUB subject is a full…

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… service contract for the common-use infrastructure for passenger handling at Frankfurt Airport in Terminal 1 and Terminal 3. The performance is classified as KRITIS-relevant. The services include in particular: - Provision and full service for hardware and software: around 950 CUPPS workstations (at check-in, gates and mobile workstations), around 150 CUSS kiosks, around 25 BagTag machines as well as a biometrics HUB, around 350 self-boarding gates provided - implementation, migration and commissioning until 31 March 2028 during ongoing airport operation. Start of migration from 10.01.2028. - 24/7 technical operation, maintenance and troubleshooting, including help desk, field service on site and site administration - Provision of operational and event data to Fraport's end-of-contract data platform Exit and handover services All necessary central components must be operated on premises at Frankfurt Airport provided by Fraport. The biometrics HUB can also be installed on a Cl

Machine translation (EU eTranslation) — official wording via the PDF link.

Contract

BuyerFraport AG →

TypeServices

Estimated valuevalue not published

Published30 Oct 2026

ProcedureAuftragsbekanntmachung Sektorenrichtlinie, Standardregelung Verhandlungsverfahren mit vorheriger Veröffentlichung eines Aufrufs zum Wettbewerb/Verhandlungsverfahren (Dienstleistungen)

Place of performanceHugo-Eckener-Ring Frankfurt am Main Hugo-Eckener-Ring Frankfurt am Main

Clement

References and certificates from your home country count fully across the EU — that is what European procurement law is for.

What you must prove — eligibility criteria

From the notice of the same procedure on TED — Tenders Electronic Daily.

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References: services

Angabe der Referenzen über früher ausgeführte Aufträge in Form einer Eigenerklärung über in den letzten höchstens 3 Jahren erbrachte Leistungen mit Angabe einer Referenzbezeichnung, der Bezeichnung des Auftraggebers, des Zeitpunkts des Beginns und ggf. des Abschlusses der Leistungserbringung, des Auftragsvolumens in € netto sowie der erbrachten Leistungen /Eigenschaften. Als Mindestanforderung müssen mindestens 2 Referenzen vorliegen, welche das mindestens geforderte Auftragsvolumen in Höhe von 2.000.000,00 € netto sowie die mindestens geforderten Leistungen / Eigenschaften (Implementierung und Betrieb einer CUPPS-Plattform nach IATA RP 1797 an einem internationalen Verkehrsflughafen am Leistungsort innerhalb des EWR oder der Schweiz; 1 x Betrieb von mindestens 150 CUPPS-Arbeitsplätzen (Check-in und Boarding) an einem Flughafenstandort.; Betriebs- und Supportleistungen (Helpdesk, Entstörung vor Ort) mit vertraglich vereinbarten Service Levels während der Betriebszeiten des Flughafens über mindestens 12 Monate.; 1 x Bereitstellung und Betrieb von mindestens 10 Self-Service-Komponenten (CUSS-Kioske und/oder BagTag-Automaten).; 1 x Ablösung (Migration) einer bestehenden Common-Use-Lösung bei laufendem Flughafenbetrieb.) erfüllen.

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Average minimum annual turnover

Als Mindestbedingung muss ein durchschnittlicher jährlicher Gesamtumsatz von min. 20.000.000,00 €, netto vorliegen, ansonsten wird der Bewerber oder die Bewerbergemeinschaft ausgeschlossen. Beläuft sich der durchschnittliche jährliche Umsatz auf einen geringeren Betrag, wird der Bewerber bzw. die Bewerbergemeinschaft ausgeschlossen. Dies trifft nur dann zu, sofern ein Mindestumsatz ausdrücklich angegeben ist.

Requirement texts are quoted in the notice's original language — only the official wording is binding.

Tender documents — direct download

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Annex

Specifications and annexes at the buyer — usually viewable without registration

Contracting authority contact

Email[email protected]

Websitewww.fraport.com/

Deadline — Monday 30 November at 14:00

Deadline for requests to participate

Tactics

This procedure allows 31 days between publication and deadline — typical in this country is 32 (median of 20,496 procedures). A normal window for this market.

The deadline falls on a Monday — your last full working day is the Friday before. Have evidence and guarantees together by Thursday.

The rules of the market →

Foreign bidders

In Germany, 6,022 contracts went to foreign companies over the last 3 years (of 725,088 recorded awards) — mostly from Austria, Poland, Italy.

Submission language: German.

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

How to bid

Read the full notice — Original + documents

Goes directly to this tender on HAD — Hessische Ausschreibungsdatenbank. The full specification and all annexes are there.

This procedure is published on 4 portals

Bids are submitted on HAD — TED carries the same notice, usually with the more detailed specification. Read both.

HADSubmission portalTEDNoticeÖffentliche Vergabe (Datenservice)Noticeservice.bund.deNotice

Put together the evidence — in German

The 2 criteria on the left, plus your price.

Submit via HAD — Hessische Ausschreibungsdatenbank before the deadline

Electronic submission — allow time for the portal registration the first time.

To the procurement portal →Official notice on TED →

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