Supply, implementation, custom configuration and maintenance of an appointments and customer management system
Levering, implementatie, configuratie op maat en onderhoud van een afspraken- en klantgeleidingssysteem
Belgium · Leuven · how to bid here →
Your path to submission
- Deadline: 6 October at 11:00 — 3 days left.
- The submission point is stated in the notice (link on the right).
- Offer and evidence in: NLD.
- Collect your evidence — the eligibility requirements are listed above; for many of them the analysis explains how to obtain them.
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 15 months (6 awards, most recently November 2025) — the next award is due around January 2027 by that rhythm. The last award went to Geosparc.n = 6
- The median procedure drew 2 bids (93 procedures with a bid count); 24% ended with a single bidder. Sector: median 5 bids.n = 93
- 12% of awards went to companies from abroad (146 awards with a known winner country). Sector average: 29%.n = 146
- 6% of this buyer's awards went to companies that had already won here before (146 awards since 2018, spread over 60 companies). 94% went to new names.n = 146 awards since 2018
- The award came in at a median 90% of the estimated value (8 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 83%.n = 8
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 27/09/2026.
Foreign bidders
In Belgium · IT services, 518 contracts went to foreign companies over the last 3 years (of 2,067 recorded awards) — mostly from France, Germany, Luxembourg.
Typical field: median 5 (from 1,427 awards).
What the buyer is looking for
The assignment includes the delivery, implementation, configuration, security, support and maintenance of an integrated appointment and customer guidance system, including the necessary software and hardware.
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on the right), not in the EU form. The document analysis below extracts them from there — bid and evidence in Dutch.
Contract
Who has won here before
| Company | Awards | Period |
|---|---|---|
| Truck Trading Limburg | 3 | 2024–2026 |
| Wonen en Werken Tewerkstelling vzw | 3 | 2025 |
| Geosparc | 2 | 2025–2026 |
| MONUMENT - VANDEKERCKHOVE | 2 | 2025 |
| Vanden Broele nv | 2 | 2024 |
How often this buyer tenders this
Who knows the rhythm prepares instead of reacting.