Operation of the customer office at ZOB Amberg
Betrieb des Kundebüros am ZOB Amberg
Germany · Amberg · how to bid here →
Your path to submission
- Deadline: 11 November at 10:00 — 38 days left.
- The submission point is stated in the notice (link on the right).
- Offer and evidence in: DEU.
- Collect your evidence — use the eligibility analysis above: it lists the requirements and, for known certificates, how to get them.
Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.
Clement What the numbers say about this buyer
- 37% of this buyer's awards went to companies that had already won here before (20 awards since 2018, spread over 13 companies). That is well below the sector norm (49%) — this buyer switches suppliers more often than others.n = 20 awards since 2018
- The median procedure drew just one bid (20 procedures with a bid count); 65% ended with a single bidder. Sector: median 2 bids.n = 20
- Not one of the 20 awards with a known winner country has gone to a foreign company so far. Sector average: 1%.n = 20
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 27/09/2026.
Clement
When comparable contracts were last awarded here, usually only 2 offers came in — a solid bid has real chances.
References and certificates from your home country count fully across the EU — that is what European procurement law is for.
Foreign bidders
In Germany · Transport support services, 8 contracts went to foreign companies over the last 3 years (of 1,207 recorded awards).
Submission language: DEU.
Typical field: median 2 (from 1,151 awards).
Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.
What the buyer is looking for
Operation of a customer office at the central bus station (ZOB) in Amberg including the sale of tickets as well as personal advice and information for public transport passengers. The scope of services includes, in particular, information on tariffs, timetables, connections and conditions of carriage as well as the provision of other customer-related services in accordance with the requirements of the specifications. The terms of reference, including annexes, can be downloaded free of charge at: https://www.znas.de/ausschreibungen/aktuelle-vergaben/
Machine translation (EU eTranslation) — official wording via the PDF link.
What you must prove — eligibility criteria
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References: services
Der Nachweis erfolgt durch die Vorlage von Referenzen des Bieters über vom Bieter in den letzten 3 Jahren erbrachte Leistungen. Der Bieter gilt als zuverlässig, wenn davon ausgegangen werden kann, dass er die Geschäfte eines Kundencenters unter Beachtung der f… ▸▾
Der Nachweis erfolgt durch die Vorlage von Referenzen des Bieters über vom Bieter in den letzten 3 Jahren erbrachte Leistungen. Der Bieter gilt als zuverlässig, wenn davon ausgegangen werden kann, dass er die Geschäfte eines Kundencenters unter Beachtung der für die Beratung geltenden Vorschriften und erforderlichen Kenntnisse durchführt und wenn davon ausgegangen werden kann, dass der Bieter auch die sonstigen für ihn einschlägigen Rechtsvorschriften beachtet. Die finanzielle Leistungsfähigkeit ist als gewährleistet anzusehen, wenn nach der Einschätzung des Auftraggebers anzunehmen ist, dass der Bieter seine laufenden finanziellen Verpflichtungen unter Einschluss derjenigen aus dem hiesigen Auftrag erfüllen wird. Sie ist insbesondere zu verneinen, wenn erhebliche Rückstände an Steuern oder an Beiträgen zur Sozialversicherung bestehen. Der Bewerber gilt als technisch leistungsfähig, wenn anzunehmen ist, dass er über die speziellen Sachkenntnisse und Erfahrungen verfügt, die zur Beantwortung typischer Fragen und der Abwicklung der im Kundenbüro anfallenden Arbeiten erforderlich sind, dies gilt z.B. für intensive Kenntnisse der bestehenden Fahrpläne und Tarife sowie die Voraussetzungen, um ggf. Fahrkarten im Vorverkauf abgeben zu können.
Requirement texts are quoted in the notice's original language — the official wording is binding.
Contract
BuyerZweckverband Nahverkehr Amberg-Sulzbach
TypeServices
Estimated valuevalue not published
Published30 September 2026
CategoryTransport support services · CPV 63510000
Who has won here before
| Company | Awards | Period |
|---|---|---|
| Reisebüro Linzer GmbH · Amberg | 6 | 2018–2019 |
| Fa. Reisebüro Reichert GmbH · Amberg | 3 | 2018–2021 |
| Regionalbus Ostbayern GmbH · Regensburg | 2 | 2018–2020 |
| Omnibus Lindner GmbH · Hohenburg, Ortsteil Allersburg | 1 | 2021 |
| Verkehrsunternehmen Fa. Bruckner · Sulzbach-Rosenberg | 1 | 2018 |
From 18.0M documented awards · regular winners know this buyer's requirements — that is your competition.
How often this buyer tenders this
20255
20261
Who knows the rhythm prepares instead of reacting.
·
days until the deadline — Wednesday 11 November at 10:00
How to bid
Read the full notice — Original + documents
Goes directly to this tender on TED — Tenders Electronic Daily. The full specification and all annexes are there.
Tender documents — direct download
Specifications and annexes hosted by the buyer — usually accessible without registration.
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