Friedrich & ClementBETA

Aquisição de serviços para plataforma de gestão de serviços (ITSM), ativos (ITAM) e operações (ITOM) de tecnologias de informação em SaaS, para o Município de Lisboa

Portugal · Lisboa · how to bid here →

Your path to submission

  1. Deadline: 26 October at 17:00 — 23 days left.
  2. The submission point is stated in the notice (link on the right).
  3. Offer and evidence in: POR.
  4. Collect your evidence — use the eligibility analysis above: it lists the requirements and, for known certificates, how to get them.
Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

Clement What the numbers say about this buyer

  • In this sector the buyer awards roughly every 3 months (3 awards, most recently December 2025) — by that rhythm the next award was due around February 2026. The last award went to TIMESTAMP - Sistemas de Informação, S.A..n = 3
  • 55% of this buyer's awards went to companies that had already won here before (18,345 awards since 2012, spread over 3,818 companies). 45% went to new names.n = 18,345 awards since 2012
  • The median procedure drew 3 bids (129 procedures with a bid count); 21% ended with a single bidder. Sector: median 3 bids.n = 129
  • Not one of the 18,345 awards with a known winner country has gone to a foreign company so far. Sector average: 4%.n = 18,345

From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 03/10/2026.

Clement
References and certificates from your home country count fully across the EU — that is what European procurement law is for.

Foreign bidders

In Portugal · IT services, 32 contracts went to foreign companies over the last 3 years (of 1,311 recorded awards) — mostly from Spain, Luxembourg, France.

Submission language: POR.

Typical field: median 1 (from 3 awards).

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

What the buyer is looking for

Acquisition of services for service management platform (ITSM), assets (ITAM) and information technology operations (ITOM) in SaaS, for the Municipality of Lisbon

Machine translation (EU eTranslation) — official wording via the PDF link.

Selection criteria — in the procurement documents

The buyer states in the notice that the selection criteria are in the procurement documents (link on the right), not in the EU form. The document analysis below extracts them from there — bid and evidence in Portuguese.

Eligibility analysis from the tender documents

Contract

BuyerMunicípio de Lisboa
TypeServices
Estimated value1.000.000 €
Published23 September 2026
CategoryIT services · CPV 72268000

Who has won here before

CompanyAwardsPeriod
Escalatur Viagens e Turismo Lda3962012–2020
Schindler Ascensores e Escadas Rolantes SA2042013–2026
Viagens Abreu, S.A.952012–2023
Protecnil - Sociedade Técnica de Construções, SA862012–2026
PERENE, S.A.762012–2026
From 18.0M documented awards · regular winners know this buyer's requirements — that is your competition.

How often this buyer tenders this

20245
20254
20265

Who knows the rhythm prepares instead of reacting.

·
days until the deadline — Monday 26 October at 17:00

How to bid

Read the full notice — Original + documents
Goes directly to this tender on TED — Tenders Electronic Daily. The full specification and all annexes are there.

Tender documents — direct download

Specifications and annexes hosted by the buyer — usually accessible without registration.
Friedrich finds tenders like this for you — every morning at 7:30, and he learns from your feedback.
Register now →
Aquisição de serviços para plataforma de gestão de serviços (ITSM), at — Friedrich & Clement