TR5389 Service Provider to provide Digital workspace Monitoring Software
Ireland · Dublin · how to bid here →
Your path to submission
- Deadline: 28 October at 12:00 — 25 days left.
- The submission point is stated in the notice (link on the right).
- Offer and evidence in: ENG.
- Collect your evidence — use the eligibility analysis above: it lists the requirements and, for known certificates, how to get them.
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 3 months (70 awards, most recently July 2026) — the next award is due around October 2026 by that rhythm. The last award went to PFH Technology Group_17679.n = 70
- 16% of this buyer's awards went to companies that had already won here before (637 awards since 2015, spread over 324 companies). That is well below the sector norm (43%) — this buyer switches suppliers more often than others.n = 637 awards since 2015
- The median procedure drew 7 bids (511 procedures with a bid count); 6% ended with a single bidder. Sector: median 5 bids.n = 511
- 20% of awards went to companies from abroad (637 awards with a known winner country). Sector average: 15%.n = 637
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 27/09/2026.
Foreign bidders
In Ireland · IT services, 531 contracts went to foreign companies over the last 3 years (of 4,642 recorded awards) — mostly from Germany, France, United Kingdom.
Submission language: ENG.
Typical field: median 9 (from 66 awards).
What the buyer is looking for
The Contracting Entity intends to procure a contract for a Service Provider to provide, licence, support and maintenance for ESB’s Digital workspace Monitoring Software. ESB operates the ControlUp monitoring software which enables us to leverage modern digital technologies to gather and analyse data at every critical point of our Digital Workspace infrastructure. It also provides historical data that is very important for recognising trends and proactively addressing issues. It is proposed that the Contract will include (non-exhaustive list – high level scope): ControlUp Performance Monitoring Software The supply of software support with licensing for the existing ESB Digital Workspace solution. Maintenance for all existing software. Management of software licences/subscriptions for all devices and software modules is required. The supply of software support with licensing for any new…
Show full description
… software added during the term of the contract. This will not be restricted to ControlUp related products as other digital monitoring solutions will be considered.
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on the right), not in the EU form. The document analysis below extracts them from there — bid and evidence in English.
Eligibility analysis from the tender documents
Contract
Who has won here before
| Company | Awards | Period |
|---|---|---|
| Ernst and Young | 9 | 2019–2023 |
| Deloitte Ireland LLP | 7 | 2018–2026 |
| MJ. Scannell Safety | 5 | 2018–2026 |
| KPMG | 5 | 2019–2025 |
| Triangle Technology Services Limited | 5 | 2018–2025 |
How often this buyer tenders this
Who knows the rhythm prepares instead of reacting.