Friedrich & ClementBETA

Development and implementation of AI-supported visitor guide

Entwicklung und Implementierung KI-gestützter Besucherguide

Germany · Münster · how to bid here →

Your path to submission

  1. Deadline: 5 October at 09:00 — 2 days left.
  2. The submission point is stated in the notice (link on the right).
  3. Offer and evidence in: DEU.
  4. Collect your evidence — use the eligibility analysis above: it lists the requirements and, for known certificates, how to get them.
Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

Clement What the numbers say about this buyer

  • 7% of this buyer's awards went to companies that had already won here before (16 awards since 2019, spread over 15 companies). That is well below the sector norm (49%) — this buyer switches suppliers more often than others.n = 16 awards since 2019
  • The median procedure drew 2 bids (16 procedures with a bid count); 25% ended with a single bidder. Sector: median 2 bids.n = 16
  • Not one of the 16 awards with a known winner country has gone to a foreign company so far. Sector average: 3%.n = 16

From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 27/09/2026.

Clement
When comparable contracts were last awarded here, usually only 2 offers came in — a solid bid has real chances.
References and certificates from your home country count fully across the EU — that is what European procurement law is for.

Foreign bidders

In Germany · IT services, 592 contracts went to foreign companies over the last 3 years (of 22,711 recorded awards) — mostly from Switzerland, Netherlands, Austria.

Typical field: median 2 (from 21,823 awards).

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

What the buyer is looking for

The object of the service is the conception, development, implementation, commissioning as well as the initial optimization of an AI-supported, multimodal visitor guide for use in the tourist visitor operation of the Westfälischer Zoologischer Garten Münster GmbH. The service of the contractor includes the complete project life cycle from the conception, development, piloting and rollout to the productive operation including support, monitoring, safety, optimization and operation services.

Machine translation (EU eTranslation) — official wording via the PDF link.

What you must prove — eligibility criteria

›
References: services
Qualität und Vergleichbarkeit der zwei vom Bewerber ausdrücklich als wertungsrelevant benannten Referenzprojekte - max 70 Punkte
›
References: services
Nachgewiesene fachliche und technische Expertise für die ausgeschriebene Leistung - max 30 Punkte
Requirement texts are quoted in the notice's original language — the official wording is binding.

Contract

BuyerWestfälischer Zoologischer Garten Münster GmbH
TypeServices
Estimated value700.000 €
Published2 September 2026
CategoryIT services · CPV 72230000

Who has won here before

CompanyAwardsPeriod
Hugo Essing GmbH · Neuenkirchen22021
Wienker & Terdenge OHG · Münster12021
Huke GmbH · Ochtrup12021
Heuer & Löbel GmbH · Senden12021
Metallbau Brünink GmbH & Co. KG · Neuenhaus12022
From 18.0M documented awards · regular winners know this buyer's requirements — that is your competition.
·
days until the deadline — Monday 5 October at 09:00

How to bid

Guide: how to apply on cosinex Vergabemarktplatz / DTVP → Registration, signature, fees — from the operator's bidder manual.

Read the full notice — Original + documents
Goes directly to this tender on TED — Tenders Electronic Daily. The full specification and all annexes are there.

Tender documents — direct download

Specifications and annexes hosted by the buyer — usually accessible without registration.
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