Lappeenrannan Energia Oy: Customer service-related functions with information systems and processes, procurement.

Your path to submission

1. Deadline: 12 October at 09:00 — 9 days left.
2. You submit on Hilma — not here and not by e-mail. ↗
3. Offer and evidence in: FIN.
4. Collect your evidence — the eligibility requirements are listed above; for many of them the analysis explains how to obtain them.

Foreign bidders

In Finland · Business services, 34 contracts went to foreign companies over the last 3 years (of 4,249 recorded awards) — mostly from Germany, Spain, Sweden.

Typical field: median 5 (from 3,051 awards).

What the buyer is looking for

Lappeenrannan Energia Oy: Customer service functions with information systems and processes, procurement. The subject of the procurement is Lappeenrannan Energia Oy's (Subscriber) customer service package, end customer service and technical customer service, including tools, works and processes, electricity network, district heating and water products (Customer service - tools included; project name 'Bella'). The availability of confidential procurement documents, the confidentiality undertaking and the delivery procedure are described in Chapter 11 of the document attached to the contract notice (1398/2016, Section 73(3)),

Selection criteria — in the procurement documents

The buyer states in the notice that the selection criteria are in the procurement documents (link on the right), not in the EU form. The document analysis below extracts them from there — bid and evidence in Finnish.

Contract

Who has won here before

How to bid