Friedrich & ClementBETA

Direct Procurement Notice for National Purchases, LifeCare Social Care, Residential Services Billing

Kansallisten hankintojen suorahankintailmoitus, Sosiaalihuolto LifeCare, asumispalveluiden laskutus

Finland · Seinäjoki · how to bid here →

Your path to submission

  1. Deadline: 7 October at 13:15 — 4 days left.
  2. You submit on Hilma — not here and not by e-mail. ↗
  3. Collect your evidence — the eligibility requirements are listed above; for many of them the analysis explains how to obtain them.
Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

Clement What the numbers say about this buyer

  • In this sector the buyer awards roughly every 9 months (4 awards, most recently September 2026) — the next award is due around June 2027 by that rhythm. The last award went to Tieto Finland Oy.n = 4
  • 30% of this buyer's awards went to companies that had already won here before (237 awards since 2022, spread over 143 companies). That is well below the sector norm (45%) — this buyer switches suppliers more often than others.n = 237 awards since 2022
  • The median procedure drew 4 bids (105 procedures with a bid count); 26% ended with a single bidder. Sector: median 2 bids.n = 105
  • The award came in at a median 83% of the estimated value (11 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 86%.n = 11
  • Across 6 procedures with structured selection criteria, this buyer most often required: Staff qualifications (4 of 6), References: supplies (2 of 6), Average minimum annual turnover (1 of 6), Minimum annual turnover (1 of 6).n = 6

From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 27/09/2026.

Clement
When comparable contracts were last awarded here, usually only 2 offers came in — a solid bid has real chances.
References and certificates from your home country count fully across the EU — that is what European procurement law is for.

Foreign bidders

In Finland · Software & IT systems, 11 contracts went to foreign companies over the last 3 years (of 1,285 recorded awards).

Typical field: median 2 (from 686 awards).

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

What the buyer is looking for

The customer information system of the South Ostrobothnia Welfare Area's social services is the client information system package provided by TietoEvry, the Social Welfare Lifecare software, which has a maintenance agreement with Tietoevry Finland Oy. The well-being area uses Lifecare Home Care, which is intended for home care professionals to support the operational processes of the implementation of home care services. In accordance with the decision "HYVAEP/7667/2025 Social Care LifeCare, invoicing of housing services, TietoEvry Oy", the invoicing of housing services will be acquired as a direct procurement for the functionality of the existing LifeCare social services customer information system. The object of the procurement is a system feature that supports the work of professionals in processing invoicing transactions by guiding the work process. The Housing Services Invoicing…

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… feature enables the invoicing of customer and organizational fees for housing services by forming priced invoicing transactions. The users of the invoicing system can review and approve the generated invoicing transactions and transfer them to the Lifecare invoicing system for processing, where the final invoices and the accounting entries required by the accounting system are formed. The housing services invoicing feature, which is the subject of the acquisition, is used to form invoicing events for customer and organizational invoicing in the Producer's Desktop solution. The invoicing of housing services is part of the Lifecare, Home Care Desk and Lifecare Social Care invoicing application package. The South Ostrobothnia Welfare Region acquires from TietoEvry Finland Oy, the supplier of customer and patient information systems, a new feature of the customer information system in use, the invoicing of housing services. The agreement follows the basic agreement between the wellbeing services county and TietoEvry, supplemented by more detailed information and supplements on this procurement.

Machine translation (EU eTranslation) — official wording via the PDF link.

Contract

BuyerEtelä-Pohjanmaan hyvinvointialue
TypeServices
Estimated valuenot published — common for below-threshold procedures
Published22 September 2026
CategorySoftware & IT systems · CPV 48444100

Who has won here before

CompanyAwardsPeriod
Olympus Finland Oy52024–2025
Kustannus Oy Duodecim · HELSINGFORS52024–2026
ResMed Finland Oy42025–2026
Terumo BCT Europe N.V (FI24898708)//Fresenius Medical Care Suomi Oy42024
Tieto Finland Oy42024–2026
From 18.0M documented awards · regular winners know this buyer's requirements — that is your competition.

How often this buyer tenders this

20227
20233
20243
20253
20264

Who knows the rhythm prepares instead of reacting.

·
days until the deadline — Wednesday 7 October at 13:15

How to bid

Read the full notice — Original + documents
Goes directly to this tender on Hilma. The full specification and all annexes are there.
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