Älykkään hoidon- ja palvelutarpeen arvio-ohjelmiston hankinta
Finland · Porvoo · how to bid here →
Your path to submission
- Deadline: 13 October at 11:00 — 24 days left.
- You submit on Hilma — not here and not by e-mail. ↗
- Offer and evidence in: FIN.
- Collect your evidence — the eligibility requirements are listed above; for many of them the analysis explains how to obtain them.
Clement What the numbers say about this buyer
- The median procedure drew 18 bids (209 procedures with a bid count); 6% ended with a single bidder. Sector: median 4 bids.n = 209
- In this sector the buyer awards roughly every 11 months (6 awards, most recently December 2025) — the next award is due around November 2026 by that rhythm. The last award went to twoday Oy.n = 6
- The award came in at a median 57% of the estimated value (8 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 81%.n = 8
- 23% of this buyer's awards went to companies that had already won here before (281 awards since 2022, spread over 198 companies). 77% went to new names.n = 281 awards since 2022
- 1% of awards went to companies from abroad (281 awards with a known winner country). Sector average: 1%.n = 281
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 13/09/2026.
Foreign bidders
In Finland · IT services, 45 contracts went to foreign companies over the last 3 years (of 4,698 recorded awards) — mostly from France, United States, Germany.
Typical field: median 4 (from 5 awards).
What the buyer is looking for
The summary in English is being prepared. The official description below is in the original language (DE).
Show original description (DE)
Älykkään hoidon- ja palvelutarpeen arvio-ohjelmiston hankinta Hankinnan kohteena on Ohjelmistopalveluna (SaaS) toimitettava älykäs hoidon- ja palvelutarpeen arviointiratkaisu Itä Uudenmaan hyvinvointialueen käyttöön. Hankinta kattaa: • älykkään hoidon ja palvelutarpeen arviointia tukevan ohjelmistopalvelun, • ohjelmistopalvelun käyttöönottoa koskevan toimitusprojektin, • jatkuvat tuki- ja neuvontapalvelut koko sopimuskauden ajaksi. Ratkaisun tulee soveltua käytettäväksi osana hyvinvointialueen digitaalisia asiointikanavia sekä ammattilaisten työvälineenä monikanavaisessa asioinnissa (mm. verkkopalvelut, chat, puhelinasiointi). Ratkaisu tullaan integroimaan Itä-Uudenmaan hyvinvointialueella käytössä olevaan Flowmedikin chat-alustaan. Hankintalain mukaisesti laskettu hankinnan arvonlisäveroton ennakoitu arvo neljälle (4) vuodelle arvioituna on 250 000,00 euroa (€) sisältäen ohjelmistopalvelun käytön, toimitusprojektin, tuki- ja neuvontapalvelut ja asiantuntijapalvelut. Sopimuskausi on voimassa määräaikaisena kaksi (2) vuotta, jonka jälkeen se jatkuu toistaiseksi voimassaolevana.,
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on the right), not in the EU form. The document analysis below extracts them from there — bid and evidence in Finnish.
Contract
Who has won here before
| Company | Awards | Period |
|---|---|---|
| Helkama-Autokauppa Oy | 7 | 2025–2026 |
| Solo Health Oy | 4 | 2024–2025 |
| KotiHammas Oy | 4 | 2024–2025 |
| Oy Stefan Forsberg Ab | 4 | 2023 |
| Taksipalvelu MPS Oy | 4 | 2023 |
How often this buyer tenders this
Who knows the rhythm prepares instead of reacting.