Support and Development of the Dispatch Center of the Prague City Services Administration
Podpora a rozvoj Dispečinku Správy služeb hl. m. Prahy
Czechia · Praha · how to bid here →
Your path to submission
- Deadline: 20 October at 10:00 — 16 days left.
- The submission point is stated in the notice (link on the right).
- Offer and evidence in: CES, SLK.
- Collect your evidence — the eligibility requirements are listed above; for many of them the analysis explains how to obtain them.
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every month (199 awards, most recently August 2026) — the next award is due around October 2026 by that rhythm. The last award went to ASCIInet s. r. o..n = 199
- 36% of this buyer's awards went to companies that had already won here before (1,927 awards since 2015, spread over 245 companies). That is well below the sector norm (60%) — this buyer switches suppliers more often than others.n = 1,927 awards since 2015
- The median procedure drew 2 bids (1,612 procedures with a bid count); 35% ended with a single bidder. Sector: median 1 bids.n = 1,612
- The award came in at a median 83% of the estimated value (171 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 87%.n = 171
- 71% of the bids received came from small and medium-sized enterprises (586 procedures with a bid mix). Sector: 65%.n = 586
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 27/09/2026.
Foreign bidders
In Czechia · IT services, 58 contracts went to foreign companies over the last 3 years (of 5,181 recorded awards) — mostly from Germany, France, Poland.
Submission language: CES.
Typical field: median 2 (from 161 awards).
What the buyer is looking for
The subject of the performance of the public contract is services consisting in the provision of services, support and development of the Dispatching Centre of the Service Administration (hereinafter referred to as the Dispatching Centre of the SSHMP) for a period of 48 months under the 24x7 regime, namely basic support, maintenance, development and extended support, i.e. in particular the following services: Basic support for the provision of the Hotline service including basic service technical support of the system for the provision of regular prophylaxis of the system by the application of service packs and hotfixes necessary for the flawless operation of the system by updating the operating documentation of the system by updating the map documentation in the GIS Maintenance Maps module by providing new versions of the system and corrective patches on fault prevention and…
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… optimisation of the system by documentation for new versions of the system Extended support for the training of the contracting authority's personnel by consulting support for program modifications to ensure functionality for small process changes by Synergy in solving system problems and implementing third-party systems by Collaboration in the creation of the concept and in the coordination of the system building by Other services required by the contracting authority in relation to the system by Updating the existing system documentation by program modifications to ensure functionality within the Administration of the HMP Services Development by development services - implementation of new modules for wrecks, towrecks and forfeited technical inspections by requirements resulting from the daily use of the SSHMP dispatching for further development according to the contracting authority's requirements
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on the right), not in the EU form. The document analysis below extracts them from there — bid and evidence in Czech, Slovak.
Contract
Who has won here before
| Company | Awards | Period |
|---|---|---|
| JÍŠA s.r.o. | 54 | 2020–2026 |
| Bartolini s.r.o. | 45 | 2021–2025 |
| DAFNÉ profi, s.r.o. | 26 | 2021–2026 |
| AUTO STYL a.s. | 21 | 2022–2026 |
| TOTAL SERVICE a.s. | 21 | 2021–2026 |
How often this buyer tenders this
Who knows the rhythm prepares instead of reacting.